Providence Healthcare·Vancouver, British Columbia
Performs record processing functions including the assembly, retrieval, and delivery of patient records using computerized health systems. Manages the electronic scanning process, handles the release of patient information, and performs general reception and clerical duties.
Salary The salary range for this position is CAD $26.31/Hr. - CAD $26.31/Hr.
Job Accuracy Posting Flag The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required Summary Reporting to the Manager, Coordinator and/or designate, performs record processing functions related to patient records by performing duties such as assembly, retrieval and delivery of records; filing, identifying, verifying, and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System and checking for discharges and/or previous admissions.
Performs clerical duties related to the electronic records scanning process such as picking up charts from the units, prepping for scanning, scanning, indexing within the computerized scanning application and verifying accuracy.
Applies index criteria, scans records utilizing electronic records scanning software, checks for image quality, and lifts and stores boxes in designated area as required.
Retrieves patient records, calculates statistics, and performs reception and clerical duties.
Prepares records for offsite storage.
Performs duties related to the release of patient information for continuity of care in accordance with established procedures.
What You Bring Education:Grade 12, plus one year's recent related experience or an equivalent combination of education, training, and experience.
Skills & Abilities: Ability to communicate effectively both verbally and in writing.
Ability to deal with others effectively.
Physical ability to carry out the duties of the position.
Ability to organize work.
Ability to operate related equipment.
Ability to keyboard at 40 wpm.
A competitive salary: $26.31 CAD/Hr Growth opportunities:We welcome individuals at all stages of their career, offering opportunities for professional development and growth. Inclusive culture: We respect the diversity, dignity and interdependence of all persons. We value the cultural richness that our diverse workforce brings to the care of our equally diverse population of patients and residents. A comprehensive health benefits package including dental, vision, and life insurance as well as pension. Your Day to Day: Retrieves patient records according to established policies and procedures, and maintains and updates records utilizing computerized record location systems. Performs record processing functions related to patient records by performing duties such as assembly, identifying, verifying and correcting patient information utilizing the computerized Admission, Discharge Transfer and/or Electronic Health Record System, checking for discharges and/or previous admissions, processing patient folders and documents, merging duplicate files, making up folders, photocopying, and printing chart labels, and filing as required. Responds to requests by locating patient charts and delivering records. Refers unusual requests to the Manager/Coordinator and/or designate. Performs clerical duties, as applicable, related to the electronic records scanning process by performing duties such as picking up charts from unit(s), prepping for scanning, scanning, indexing within the computerized scanning application and verifies accuracy. Follows up with departments such as Registration regarding problems with documentation such as questionable encounters, duplicate registrations and merges. Takes the appropriate steps to correct or resolve problems as required. Initiates edits and merges duplicate numbers as required. Answers inquiries related to the release of patient information for urgent continuity of care by performing duties such as receiving request and releasing in accordance with established procedures. Refers problems or other inquiries as appropriate to Manager/Coordinator or designate. Performs reception duties by methods such as answering telephone, transferring to appropriate personnel, taking messages, directing visitors, and providing routine information. Prepares records for offsite storage. Requests records from offsite storage using computerized request systems as appropriate. Balances census according to established procedures. Maintains inventory of supplies by completing order requisitions and submitting to supplier and/or Stores as required in accordance with established procedures. Orients new employees and students to the work of the section by demonstrating procedures and sharing information.
Providence Health Care is one of the largest faith-based health care organizations in Canada. For the people at Providence, living our Mission, Vision and Values means providing British Columbians with compassionate, socially just, exceptional and innovative care every day. From our humble roots 129 years ago, Providence has grown into globally renowned research, teaching, and care organization. As individuals within a mission-driven organization, we choose to be part of Providence Health Care because we value the organization’s long commitment to social justice and compassionate care, and its commitment to the process of Truth and Reconciliation with Indigenous Peoples. We acknowledge that Providence Health Care & the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.
Requires a Grade 12 education combined with one year of recent related experience or an equivalent combination of training. Candidates must possess strong communication skills and the ability to keyboard at 40 words per minute.
Market context
In British Columbia, Health Records Clerk roles are typically tied to ongoing administrative demand in hospitals and clinics, especially where accurate patient records and timely data entry matter. These positions are competitive because employers look for strong communication skills, Grade 12 plus related experience, and the ability to keyboard at 40 words per minute. Review the AI-summarized requirements and benefits here to save time, then confirm your typing speed and recent records experience before applying.