Personal Support Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. Mission Statement The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

Accountabilities: Provide support in the event of an emergency or crisis during the night as required. Provide for personal care in accordance with established policy and the plan of care including washroom use, bathing, dressing, and grooming. Maintain accurate and completed records of personal care delivered. Demonstrate a professional working knowledge of all equipment used in the delivery of personal care; use proper lifting and transfer techniques including use of mechanical lifts. Answer call signals from participants. Make beds and maintain participant rooms. Serve meals, feed, or assist with feeding of participants. Administer, in emergency situations, first aid to injured or ill individuals within the scope of competencies. Maintain accurate documentation. Communicate participant needs, incidents, and concerns promptly to team members, Program Supervisor and/or on-call designate, and care partners. Complete and submit incident reports as required. Support program evaluation and continuous quality improvement activities. Report any property damage, equipment malfunctions, or repairs needed to the Supervisor. Ongoing monitoring of environment for risk and safety issues and report concerns to the Program Supervisor or designate. Maintain hygiene, sanitation, and infection control/prevention standards. Perform other position related duties as required. Working Conditions: This is a permanent part-time position based on 16 asleep hours and 4 awake hours every other weekend with the possibility of additional casual relief hours. Asleep hours are compensated at minimum wage while awake hours will be compensated at a higher, competitive rate of pay. Flexibility in scheduling is required to meet program requirements; schedule includes overnights and weekends. Work will be performed in the facility space. The Supervisor will set the hours of work and work schedule. Ability to lift/move up to 20 lbs. and apply effective body mechanics and meet the physical demands of the position. May require some amount of standing, lifting, bending, and carrying of supplies. Requires attention to following safety procedures and regulations. May be exposed to disagreeable people, verbal abuse, people with behavioural or mental health challenges and may be exposed to hazardous cleaning chemicals. Normal hours of work: Work schedule will be set by your Supervisor as per program hours of operation including Friday, Saturday and Sunday every other weekend. Work schedule includes a 1/2 hour paid meal break. Education, Qualifications and Certifications: Personal Support Worker Certificate is required. Current First Aid/CPR certification. Bilingual in French is preferred. Experience and Skilled Knowledge Requirements: Minimum of one (1) year of prior work experience in a social service setting is required. Experience working with the senior population or in a geriatric facility will be considered as an asset. Current Safe Food Handling Certification. Current Gentle Persuasive Approach training or willingness to obtain. Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures. NOTE: Alternative combinations of education and experience may be considered. Skills and Capabilities: Use a client-centered approach by consistently demonstrating compassion, respect, and empathy in all interactions. Must be able to lift 20lbs. High standards of integrity, judgment, and confidentiality. Attention to details. Strong communication skills as well as strong writing and oral skills in English. Represent the organization in a professional and engaging manner and assist personnel whom the position supports in developing those skills as required. Knowledge of current quality improvement and risk management concepts and approaches with special emphasis on the prevention of falls. Proficiency in Microsoft Office products. Normal location of work: 1340 Dundas Street, London ON N5W 3B6 Compensation: The target hiring range for this position is $17.60 to $21.84 with a maximum of $26.20. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role. The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you. Our employees are motivated by the fulfillment and meaning they experience as they serve people in need across Canada and Bermuda. Whether at the front-lines or in a support role, as part of our team you’ll work alongside a diverse and skilled group of purpose-driven professionals, empowered to provide exceptional service. We deeply value the relationships we build in the workplace, as well as the opportunities given to us such as the potential to experience flexibility at work, receive health and dental benefits, paid vacation and sick time, RRSP’s, as well as to expand our skills and advance our careers as together we build a culture of continuous learning and growth. If you're looking for a career that allows you to find meaning, make an impact, and one that challenges you to grow and become the best version of yourself, join our dynamic team. There is a place for everyone to belong at The Salvation Army.