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  3. Intensive Case Management (ICM) Clinician
IH

Intensive Case Management (ICM) Clinician

Island Health·Victoria, British Columbia

CA$45 - CA$56/hr·Casual·On Site·2-5 yrs·Posted 1 hour ago
Practice for this role

About the role

Provide assessment, harm reduction strategies, intervention, treatment, outreach and/or detoxification and/or recovery consultation and referral for clients experiencing substance use problems and their caregivers/families as clients define.

Work within the organization’s framework and standards in a rehabilitation/recovery harm reduction-focused model.

Collaborate as part of an interdisciplinary engagement and treatment team.

Continuously improve quality and safety as a shared responsibility.

Travel between multiple sites may be required and transportation arrangements must meet operational requirements

Close Date Location Pembroke Street Mental Health - MSHU (PSMH) - Victoria, BC V8T 1J5 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time 0830-1630, As Required Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $44.85 - $56.02 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Jul. 6 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Under the direction of the Clinical Coordinator or designate, the Intensive Case Management Clinician works within the organization's framework and standards, and a rehabilitation/recovery harm reduction-focused model. As a member of an interdisciplinary engagement and treatment team, the Intensive Case Management Clinician provides assessment, harm reduction strategies, intervention, treatment, outreach and/or detoxification and/or recovery consultation and referral for clients experiencing substance use problems and their caregivers/families as client defines. Travel may be a requirement of this position and transportation arrangements must meet the operational requirements of Island Health.

Qualifications

  • Education, Training And Experience Baccalaureate Degree in a health related discipline from an approved post-secondary institution; Recognized post basic education related to mental illness and/or substance use; Two (2) years of recent related experience supporting clients with substance use and mental health issues in a community setting; Strong knowledge of harm reduction philosophy and practice, as well as HIV, HCV and related issues; Experience working with persons living with substance use and, mental health concerns; Experience in engagement with persons who have severe substance use problems and do not readily engage in health care services; An understanding and application of substance misuse assessments, treatment methodologies, intervention strategies, the change process, and community dynamics; Knowledge of applicable legislation, such as Mental Health and Child Protection legislation; Knowledge of available programs and services, their interrelationships, and their function in delivering services in the community; Or an equivalent combination of education, training and experience. Valid BC Driver's License. Skills And Abilities
  • Demonstrated competence in the treatment of addiction and mental illness congruent with VIHA's framework and standards within a rehabilitation/recovery, harm-reduction focused model;
  • Demonstrated ability to practice from a harm reduction approach.
  • Demonstrated ability to build relationships and nurture an environment of quality, trauma informed and culturally safe care.
  • Communicate effectively, both verbally and in writing.
  • Demonstrated effective interpersonal skills.
  • Demonstrated organizational, problem solving and teaching skills.
  • Demonstrated judgment, good observation and client assessment skills, tact and empathy in working with addiction clients.
  • Work collaboratively as part of an interdisciplinary team.
  • Promote positive change and independence.
  • Prioritize and organize workload.
  • Ability to carry out the duties of the position.
  • Operate a personal computer with a variety of Windows based software.
  • Foster good public relations.
  • Operate related equipment. Link to Full Job Description https://jd.viha.ca/JD4466.pdf Additional information for applicants Additional Clauses Requisition CA Health Science Professionals Affiliation/Union BCGEU

Requirements

Baccalaureate degree in a health-related discipline from an approved post-secondary institution.

Recognized post-basic education related to mental illness and/or substance use.

Two (2) years of recent related experience supporting clients with substance use and mental health issues in a community setting.

Strong knowledge of harm reduction philosophy and practice, including HIV, HCV and related issues.

Experience working with persons living with substance use and mental health concerns.

Experience engaging persons with severe substance use problems who do not readily engage in health care services.

Understanding and application of substance misuse assessments, treatment methodologies, intervention strategies, the change process, and community dynamics.

Knowledge of applicable legislation such as Mental Health and Child Protection legislation.

Knowledge of available programs and services and their interrelationships.

Valid BC Driver's License.

Demonstrated competence in treatment of addiction and mental illness congruent with VIHA framework and standards.

Demonstrated ability to practice from a harm reduction approach and build relationships for trauma-informed, culturally safe care.

Effective communication (verbal and written) and interpersonal skills.

Organizational, problem solving, and teaching skills.

Client assessment skills, tact and empathy.

Ability to operate a personal computer with Windows-based software

  • Recognized post basic education related to mental illness and/or substance use
  • Baccalaureate Degree in a health related discipline from an approved post-secondary institution
  • Relationship building
  • Intervention strategies
  • Effective verbal and written communication
  • Teaching skills
  • Public relations
  • Interdisciplinary teamwork

Posting details

Employment type
Casual
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$45 - CA$56/hr
Location
Victoria, British Columbia
Posted
Aug 13, 2026
Application
Employer website
IH

Hiring organization

Island Health

Island Health is hiring in Victoria, British Columbia. This opening is listed as casual.

Salary listed on 671 jobs
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  • Substance misuse assessments
  • Treatment methodologies
  • Harm reduction philosophy and practice
  • Organizational and problem-solving skills
  • Client assessment and judgment
  • Workload prioritization and organization
  • Trauma-informed and culturally safe care
  • Engagement of clients with severe substance use problems
  • Computer proficiency with Windows-based software
  • Market context

    Community mental health role in British Columbia

    Intensive Case Management clinicians in British Columbia are typically in demand where community-based mental health and substance use services need coordinated, ongoing support. This role is competitive because employers look for a health-related degree, post-basic education in mental illness and/or substance use, and recent experience supporting clients in community settings. Before applying, compare the AI-summarized requirements and benefits here with the original posting so you can quickly confirm fit and save research time.

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