Provide behavioral health interventions and individualized treatment plans for clients struggling with hoarding. Coordinate community resources and advocate for clients to help them achieve independence in their homes.
Requirements summary
Requires post-secondary education in Social Work or Health Services and 1-2 years of experience with obsessive-compulsive personality disorders. Must possess a valid driver's license, vehicle, and certifications in First Aid, CPR, ASIST, and CPI.
bachelor degreeCase ManagementMS Office SuiteConflict ResolutionRisk AssessmentClient AdvocacyCounsellingClient-Centred CareService CoordinationMental Health SupportCrisis PlanningFirst Aid & CPRBehavioral Health Interventions
Job description
Hoarding Specialist will be responsible for supporting clients experiencing persistent difficulty getting rid of or parting with possessions which may lead to unhealthy disruptions in their daily living or work spaces.
They will be a resource to staff and an advocate to clients in their comprehensive understanding of hoarding management and the impact hoarding might have on mental health and physical well-being.
Their main goal is to ensure that clients receive the best support possible to enable them to access and achieve independence in their homes and daily activities.
Duties and Responsibilities
Provide advanced behavioral health interventions through individualized assessments, crisis planning, and counselling
Plan, develop, implement, and evaluate hoarding related treatment plans
Use standardized assessment tools within a community setting
Communicate risk assessments and contingency plans
Assist with activities of daily living and provide conflict resolution
Provide service co-ordination and client advocacy
Coordinate resources and support landlord/tenant relationships
Stay up to date with best practices and emerging trends in hoarding service delivery
Collaborate between services by providing expertise, guidance, and consultation with colleagues
Assist clients in developing and maintaining community supports and social skills necessary to maintain independency in the community
Refer to partnering organizations and provide linkages to community supports
Understand and be able to integrate a philosophy of client-centred care into daily responsibilities
Demonstrate a strong commitment to quality care and service delivery based on SHIP’s Mission and Values
Ensure appropriate records are kept and ensure that statistical information is maintained as per agency standards
Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
Perform additional duties as required/delegated by Management
You may be required to administer naloxone in response to suspected opioid overdoses, and must complete appropriate training to recognize overdose symptoms, safely administer naloxone via nasal spray or injection, and follow emergency protocols including contacting emergency services. You will receive training within the first eight weeks of employment
Benefits
Competitive Salaries
Annual Performance Reviews
Comprehensive Health Plans
Group RRSP
Paid Health, Wellness, and Sick Days
Paid Vacation Days
Paid Personal/Floating Holidays
Parental and Family Leave
Learning and Development Opportunities
Travel Allowances
Employee Assistance Program
Qualifications
Post-secondary education in Social Work, Social Services, Health Services, or equivalent
1-2 years’ experience providing support to individuals with obsessive-compulsive personality disorders
Demonstrated knowledge of serious mental illness, concurrent disorders, and/or dual diagnosis, and experience with intake services
Excellent assessment, risk management, and crisis intervention
Expertise in collaboration with healthcare services
Knowledge of MS Suite (Word, Excel, Power Point and Outlook)
A vehicle, valid driver’s license, and adequate insurance coverage
Valid Certification in First Aid & CPR
Training in ASIST and CPI
Working Conditions and Physical Requirements
Hours are typically from Monday –
Friday, 3:00 pm to 11:30 pm but may vary depending on client needs
Average amount of physical effort is required.
Able to sit/stand for prolonged periods of time
Able to answer and communicate telephone calls and general computer use
Able to lift up to 20lbs (product, documents, etc.)
Vehicle travel to sites for visits/walk-throughs and open doors as required.
Ship Values
Compassion, Hope, Inclusive, Respect, Professional
About Us
Services and Housing In the Province (SHIP) is a Provincial leader in the broader public sector that builds strategic partnerships and programs that support the fundamental rights for Housing and Health Services throughout the Peel Region, Dufferin County, Region of Waterloo and surrounding areas.
Our commitment to increase quality of life through health services and housing supports that promote mental and physical health and wellness is at the forefront of every employee we hire. We value compassion, hope, inclusiveness, respect, and professionalism.
Our organization has supported the region for over 35 years and employs over 550 passionately engaged employees ranging from office administration, nurses, and service health specialists to housing specialists all dedicated to the community, clients, and families.
Accessibility
“SHIP strives to be equitable and inclusive in all that we do.
Equity is a core value, and we are committed to providing an inclusive selection process.
We encourage applicants from equity deserving communities including women, Black, Indigenous, other racialized groups, 2SLGBTQ+ persons, individuals with disabilities and others who will contribute to and enrich the organization and its values.
We are committed to inclusive, barrier-free recruitment, selection processes, and work environments.
Please advise the People and Culture Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process”.
Application Instructions
Interested candidates are encouraged to apply before July 9, 2026.
Why Work For Us?
Work-Life Balance
SHIP believes a healthy work-life balance is essential for both professional success and personal well-being. We strive to create a company culture that values and supports the well-being of our employees, while also pushing innovation in our organization
Our Mission To increase quality of life through health services and housing supports that promote mental and physical health and wellness
Our Culture Leader and innovative partner in the community. Our programs welcome employees into our caring, compassionate, and innovative culture. We listen; we know what it means, and why it matters.
Our Commitment People are at the forefront of our success. Below are just a few ways our full-time permanent staff have personal and professional success:
Competitive Salaries with Annual Performance Reviews
Comprehensive Health Plans
Group RRSP (5% Employer Contributions)
12 Paid Health, Wellness, and Sick Days
10 Paid Vacation Days
3 Paid Personal/Floating Holidays
Generous Parental and Family Leave
Learning and Development Opportunities
Travel Allowances
Employee Assistance Program
Company Culture to be Proud of
Possibility to Create a Real Impact
35+
Years focused on Clients, Tenants, Staff, and Families
5,000+
Clients and Residents served annually
20+
Programs and Service offerings in Southern Ontario
500+
Dedicated, Respectful, Compassionate and Professional Employees
Monday - Friday, 3
00 pm to 11:30 pm Union | 37.5
Market context
Behavioral health roles remain in steady demand
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
