BGC Okanagan·Kelowna, British Columbia
Provide direct support to youth in an emergency shelter by managing their physical, emotional, and social needs through Personal Service Plans. Responsibilities include life skills training, crisis prevention, and performing facility maintenance duties.
Residential Worker (Overnight Shift)
Date Posted: June 23, 2026
77-26/27 Location: Kelowna, BC (Emergency Youth Shelter) BGC Okanagan is seeking Residential Workers for our Emergency Youth Shelter in the Downtown Youth Centre. In this role, you will provide direct support to youth by ensuring their physical, emotional, social, educational, housing, and medical needs are met. You will also help them enhance their quality of life through daily living support and the development of essential life skills. These are temporary positions that will end March 31, 2027.
A positive, supportive team culture where your contributions are valued Ongoing paid professional development to enhance your skills and advance your career Childcare discounts to help your family thrive Paid sick leave and vacation to help you recharge when needed A comprehensive benefits plan Trauma response team to respond to issues associated with serving vulnerable populations So, what are you waiting for? Come join a team that trusts, values, and appreciates YOU. Your adventure begins here – because Opportunity Changes Everything! Key
Participate in case management and care planning by conducting assessments, setting goals, and assisting with the development, implementation, and evaluation of Personal Service Plans (PSPs) for residents. Coordinates with counsellors, professionals, and natural supports to develop appropriate PSPs that support residents in achieving their goals. Contributes to progress evaluations and prepares reports as required. Provides life skills training, including meal preparation, housekeeping, personal care, and financial management. Connects clients with social, educational, recreational, and community services to meet their needs. Transport and supports residents in attending appointments, shopping, and leisure activities. Engages residents in client-focused activities in alignment with their PSPs. Promotes safety and prevents crises through person-centered care, proactive collaboration, and early intervention strategies. Responds to potential emergency situations, including managing aggressive behaviors, to ensure the safety of clients and the public. Reports incidents to supervisors and participates in problem solving. Administers or monitors client medications in accordance with established policies. May be required to administer Naloxone (NARCAN) in emergency situations, following training and OBGC procedures. Provides emotional support, encouragement, and feedback to residents and their families. Performs household and facility maintenance duties, including laundry, cleaning, meal preparation, grocery shopping, yard work, and snow removal. Maintains accurate records and documentation, including statistics, logbooks, youth files (digital and paper), case notes, and incident reports.
Certificate in a related human or social services field. Minimum of one (1) year of recent, relevant experience. An equivalent combination of education, training, and experience may be considered. Successful completion of the Agency’s screening process, including a criminal record check.
This position is open to all applicants This position requires union membership Full-time and Part-time positions available Available Lines: Full-Time Tuesday–Saturday, 11:00 PM – 7:00 AM Part-Time Friday & Saturday, 12:00 AM – 8:00 AM, Sunday & Monday, 11:00 PM – 7:00 AM
Open until filled As an equal opportunity employer, BGC Okanagan is committed to the prioritization of equitable and inclusive employment practices. Our goal is to be representative of the communities we serve, and we encourage applications from communities which are structurally marginalized based on race, disability, age, sex, religion, sexual orientation, nationality, social or ethnic origin, gender identity and/or expression. If any candidate needs any accessibility support throughout the hiring process, we will accommodate such requests when made. You will only be considered for a position with BGC Okanagan if you’re legally entitled to work in Canada. Eligible applicants include Canadian citizens, permanent residents and refugees in Canada with legal status. We appreciate and thank all applicants for their interest; however, only short-listed candidates will be contacted
Requires a certificate in a human or social services field and at least one year of recent relevant experience. Candidates must successfully complete a criminal record check and be legally entitled to work in Canada.
Market context
In British Columbia, overnight residential worker roles are often tied to ongoing staffing needs in group homes, shelters, and other supported living settings. These positions can be competitive because employers typically look for a human or social services certificate, recent relevant experience, and clear readiness for shift work, background screening, and direct client support. Review the AI-summarized requirements and benefits here to save time, then confirm your experience matches the overnight setting and highlight any work with vulnerable populations in your application.
