Program Support Clerk

Close Date Location Oceanside Health Centre (OHC) - Parksville, BC V9P 1J9 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time As Required Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $30.55 - $32.39 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Jun. 22 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority, patient safety is a priority and a responsibility shared by everyone at VIHA; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Administrative Coordinator, the Program Support Clerk provides site administrative and clerical support services including reception to clients entering the service and secretarial support services for the program and clinic staff. Types a variety of correspondence and documents. Maintains client data, enters information into databases or spreadsheets in accordance with standard formats. Performs routine cash handling duties. Answers routine inquiries from staff, physicians, other service providers, clients and members of the general public regarding services, activities, and intake procedures. Orders and maintains office supplies.

Qualifications

• Education, Training And Experience Grade 12 graduation; Office Administration certificate including courses in word processing, spreadsheet and database software; certificate in Medical Terminology. A minimum of three (3) years recent related administrative or secretarial experience in a similar environment, or an equivalent combination of education and experience. Skills And Abilities
• Demonstrates a welcoming, empathetic and hopeful attitude with respect to persons.
• Ability to communicate effectively, both verbally and in writing;
• Ability to plan, organize and prioritize work;
• Ability to work independently, and in cooperation with others;
• Ability to deal with addicted and mentally ill clients and their families;
• Ability to establish and maintain rapport with clients;
• Ability to type a minimum of 55 words per minute;
• Ability to utilize Word Processing, spreadsheet and database software;