Job detail

Medical Office Assistant/ Clerk

Island Health

#Scheduling #Criminal Record Check #Clerk #Urgent Primary Care Centre #Medical Office Assistant #Medical terminology #Data entry #Clerical duties #Provider billing

Quick overview

Perform clerical and medical office assistant duties including word processing, scheduling, provider billing, and data entry.
Compose and sign correspondence.
Type medical and legal reports and documents from notes and/or recording devices.
Answer general inquiries related to programs and services from clients, physicians, staff, and the public.
Assist primary care providers with smooth operation and flow for patient visits and care.
Continuously improve quality and safety in accordance with Island Health vision, purpose, values, and strategic direction

Requirements summary

Grade 12 education and graduation from a Medical Office Assistant course. Two years' recent related experience in a health care setting (or equivalent combination of education, training, and experience).

Preferred

experience working with at-risk or street-involved populations. Demonstrated ability to work effectively with others in a fast-paced health centre environment. Ability to organize and prioritize multiple tasks. Ability to work as an effective member of an integrated administrative team. Ability to communicate effectively using all communication vehicles. Ability to type a minimum 50 wpm. Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems. Ability to utilize and understand medical terminology. Ability to operate related equipment. Physical ability to perform the duties. Ability to follow detailed instruction. High degree of tact and diplomacy. Criminal Record Check required (CRC required)

Grade 12 educationGraduation from a Medical Office Assistant courseSchedulingMedical terminologyData entryCustomer serviceEffective communicationWord processingTact and diplomacyOperating related equipmentProvider billingSpecialized clinical information systemsSpreadsheet applicationsComputer word processingComposing and signing correspondenceTeamwork in integrated administrative teamFollowing detailed instructionTyping medical and legal reports from notes/recording devicesTyping minimum 50 wpmFast-paced administrative workTask organization and prioritization

Job description

Close Date Location Central Nanaimo Urgent Primary Care Centre (CNUPCC) - Nanaimo, BC V9T 1X5 CA (Primary) Work Area (FBA Only) Multi-Site Yes Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time 0730-1930/ 0830-2030 Days Off Rotating Vacancy Type Regular FT Salary Range (Hourly Rate) $27.26 - $29.16 Paid FTE 1 Worked BI-WEEKLY HOURS 75 Planned Start Date Jul. 1 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.

Qualifications

Education, Training And Experience Grade 12 education and graduation from a Medical Office Assistant course, plus two years' recent related experience in a health care setting; or an equivalent combination of education, training, and experience. Experience working with at-risk or street-involved populations preferred. Skills And Abilities
Demonstrated ability to work effectively with others in fast-paced health centre environment.
Ability to organize and prioritize multiple tasks and work roles.
Ability to work as an effective member of an integrated administrative team.
Ability to communicate effectively using all communication vehicles.
Ability to type a minimum 50 wpm.
Demonstrated proficiency in computer word processing, spreadsheet applications and specialized clinical information systems.
Demonstrated ability to utilize and understand Medical Terminology.