Supportive Housing Worker

About diversity at JHS Ottawa

The John Howard Society of Ottawa is committed to reflecting and responding to the diversity of the people and communities we serve and is seeking that diversity in applicants for this position. We welcome candidates from racialized persons/persons of colour, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+, and all candidates who contribute to furthering the diversity of ideas. We also recognize that people from diverse groups have different needs and require different solutions to gain equal opportunity for success in the hiring process. If you require any accommodation during the interview process, please let us know.

About the Role

The Supportive Housing Worker position will report to the Housing Coordinator or their designate who in turn will report to their Department Director. The Supportive Housing Worker, under the management of the Housing Coordinator, will undertake the objectives of Rita Thompson Enhanced Supportive Housing, building community, working with marginalized population. The Supportive Housing Worker position is a foundational role that ensures the daily and weekly routines of the enhanced housing program are maintained while supporting clients in meeting their basic needs (physical, emotional and mental health) working collaboratively with the case management team. Supportive Housing Worker are responsible for providing trauma – informed standards of care for the community. Some flexibility in working hours, to ensure coverage to support the team and needs of the program.

As the successful candidate, you have

• University Degree/College Diploma in a Social Services program or related field. A combination of relevant experience and training will be considered.
• Provide a recent Criminal Record Check for Vulnerable populations, have valid CPR Certification
• Experience working in supportive housing, community shelters, or residential programs
• Experience working within harm reduction environments and responding to substance use
• Knowledge of the unique needs of individuals who have experienced chronic homelessness
• Bilingualism (English and French) is considered an asset.

• You will also be prepared to…
• Maintain a safe and supportive environment while fostering a sense of community and connection.
• Daily food preparation and distribution
• Ensure that resident care plans are adhered to
• Work collaboratively with caseworkers to maintain and update resident care plans
• Maintain professional development through participation in relevant training, participation in supervision and through Supportive Housing Worker performance evaluation plans
• Participate in scheduled unit care, supporting with activities of daily living to assist in maintaining residents housing, and support residents in participating life skills to enhance engagement and build rapport, enabling them to maintain housing.
• Weekly food contribution orders (Sysco)
• Communicate any property or safety issues to Coordinator or their designate.
• As requested, participate in residents case conferences and other obligations involving a resident.
• Assist with program development and promotion as requested by the Supportive Housing Coordinator.
• Consistently demonstrate best practices within trauma informed care.
• Indigenous knowledge and awareness Ensuring the effort to recognize, comprehend and appreciate the values, traditions, and belief systems of First Nation, Inuit and Metis people that may be markedly different from one's own beliefs, practices and histories that have impacted the health and wellness, self-esteem, and the socio-economic wellbeing of Indigenous peoples, so that we are a safe place for those we serve.

This job description indicates the general nature and level of work expected of the employee and may change according to requirements. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee.

• You’re a fit with our organizational culture, if you mirror our values in the way you work:
• Being committed to providing the highest quality of care for your clients, though responsive, innovative, and evidence informed approaches.

• You’re a fit with our organizational culture, if you mirror our values in the way you work:
• You are committed to providing the highest quality of care for your clients, through responsive, innovative, and evidence informed approaches.
• Driven by curiosity, you adapt to achieve the best results for clients/communities you serve.
• Celebrating the uniqueness and lived experience of every person is part of your nature, and this conviction creates a sense of belonging, safety, and better outcomes for all.
• You work in a way that helps employees and clients live their strengths and reach their potential
• Work with compassion and care for others, and help JHS build a culture of listening, mutual support, and meaningful connections.

You’re a fit with our organizational culture if you believe

• In building meaningful connections across our programs, partners, and neighbourhoods in order to foster inclusion and empowerment.
• In a person-centred approach, recognizing the value, expertise, and capacity of each individual to make choices that lead to their best self.
• That systemic inequalities exist, and that all people have the right to be treated with dignity, to live free from discrimination, to have a home, and to access employment, education, health promotion and other supports.
• In reducing harm to individuals and communities through a non-judgmental approach that builds resiliency and accountability.
• In the capacity of individuals and communities to adapt, change, and grow while promoting the conditions to inspire positive transformation.

We sincerely thank all applicants who express interest in JHS and this position- only those selected for an interview will be contacted.

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• If you believe a job posting on our site may be fraudulent or misleading, please report it immediately by:
• Selecting the Report Job Posting link on this posting (hyperlinked to hr@jhsottawa.ca)
• Contacting us directly at hr@jhsottawa.ca

Reports may be submitted confidentially. All reports are reviewed by our designated team.