Connect counsellor - Toronto

• Canadian Hearing Services (CHS) has an opening for a Connect Counsellor.
• Reporting to the Associate Director, Mental Health and National Expansion, the Connect Counsellor is responsible to screen, assess, and provide ongoing client therapy, counselling, and case management to culturally Deaf, deafened, and hard of hearing customers.
• The incumbent will work closely with Counselling team members to educate, consult, and build partnerships with service providers and consumers regarding Mental Health and issues related to culturally Deaf, deafened, and hard of hearing communities.
• This is a full-time permanent position, working Monday – Friday, 9:00 a.m. – 5:00 p.m.
• This posting is due to an existing vacancy.
• The ideal candidate will have a Master’s degree in Social Work/Counselling Psychology or equivalent and be a member of a regulated college (Ontario College of Social Workers and Social Service Workers or the College of Registered Psychotherapists of Ontario).
• You have a minimum of 3-5 years’ work experience in mental health, clinical social work or equivalent (preferably with an adult psychiatric population), including successfully developing and facilitating psychoeducational workshops for clients and training for service providers.
• You are also someone with excellent organizational, communication, and interpersonal skills.
• You have a sense of urgency and can handle a pressurized environment with the ability to manage a varied workload with competing priorities and deadlines.
• Canadian Hearing Services (“CHS”) is the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation.
• It is the largest and only Accredited organization of its kind in North America.
• Building on its 86-year history following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally.
• In 2021, CHS achieved Accreditation with Exemplary Standing from Accreditation Canada making it the first national organization serving Deaf and hard of hearing Canadians to earn this distinction.
• CHS requires you to be legally eligible for employment in Canada (Proof of legal ability to work in Canada will be required if a contingent offer of employment is made.)

Closing Date

Internal – June 17, 2026, External – Until Filled COVID-19 considerations: Vaccines (COVID and others) are a requirement of the job unless you have an exemption on a medical ground pursuant to the Ontario Human Rights Code. . *Please note that as per the terms of our Collective Agreement, qualifying internal candidates will be considered first. External candidates will be contacted if you are selected for an interview. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request. CANADIAN HEARING SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER AND SUPPORTS AN AFFIRMATIVE ACTION HIRING PROCESS FOR DEAF AND HARD OF HEARING APPLICANTS.