Customized Employment Specialist

Please see the full job description for a detailed description of the responsibilities included in this position. Full posting and job description are available here: Careers at Open Door Group [https://www.opendoorgroup.org/about-us/careers-at-open-door-group]

Why Open Door Group?

Champion of Great Workplaces

ODG proudly holds the title of one of Canada's Certified Great Places to Work, fostering a culture of compassion and authenticity. Join a team that values your unique contribution and believes in the boundless potential of every individual.

Competitive Compensation and Benefits

As a Certified Living Wage Employer, ODG is committed to offering more than just a job. Your well-being matters, and we provide an Employee and Family Assistance program to support you. This is not a benefited position; however the successful candidate will receive 10% in lieu of vacation and statutory holiday pay and will have the opportunity to purchase an affordable benefits package after 180 hours of work.

Community Impact

Be part of an organization that goes beyond the conventional, providing tailored employment services to build strong workforce ecosystems and thriving communities. Your work will directly contribute to the social and economic well-being of the community.

What you bring to the position

If you meet most of the qualifications and are passionate about supporting people in their employment journey, we encourage you to apply. We recognize that career paths are not always linear and welcome equivalent combinations of education and experience.

Key Qualifications

• Diploma in Social Sciences or a relevant discipline.
• Recent, related experience of two (2) years facilitating discovery assessments and providing customized employment services.
• Experience working with persons with complex needs (may include substance use, severe mental health conditions, complex disabilities or health issues or unstable housing).
• Experience maintaining written client records, with strong attention to detail and accuracy.

Additional Qualifications

• Non-Violent Crisis Intervention Training (can be acquired after hire).
• Mental Health First Aid Training (can be acquired after hire).
• Motivational Interviewing Training and Certification considered an asset.
• Trauma-Informed Practice Training and Certification considered an asset.
• CCDP Certification considered an asset.
• Valid driver’s license and use of a personal motor vehicle during working hours.
• Must maintain a satisfactory criminal record check, including vulnerable sectors check.

• Customized Employment Skills
• Ability to conduct comprehensive assessments, develop individualized service plans, and provide employment-related counselling and coaching.
• Knowledge of trauma-informed and motivational interviewing strategies and practices.
• Knowledge of employment barriers, job search strategies, and customized employment principles.

• Communication and Interpersonal Skills
• Ability to foster positive relationships with individuals from diverse backgrounds, and with complex needs. Ability to observe, recognize, and respond appropriately to changes in clients.
• Ability to resolve conflicts diplomatically and maintain composure under pressure.
• Ability to write clear and comprehensive assessment reports, detailing findings and recommendations effectively.

• Case Management Skills
• Ability to meet deadlines, manage a high-volume caseload, and work under pressure while maintaining quality, customer-centered service.
• Time management skills combined with ability to prioritize, strong organizational skills and attention to detail necessary.

Open Door Group values diversity and is committed to providing an inclusive work environment. We are looking for qualified individuals who represent, at all job levels, the diversity of the people we serve and encourage applications from Indigenous peoples, individuals of all genders and sexual orientation, origin and ethnic affiliations, disability, age, and religion.

We strive to ensure an accessible experience for candidates. If you require an alternative method to submit your application, please contact us toll-free at 1 866 377 3670 and ask to speak with an HR representative, or you can email us at humanresources@opendoorgroup.org [humanresources@opendoorgroup.org].

Only shortlisted candidates will be contacted.

Thank you for your interest in joining the Open Door Group team!