Addictions Counsellor / Case Manager (Shelter Support)

About the Role

PAARC is partnering with the Region of Peel to provide counselling and case management service for individuals living with addiction challenges, directly within three Peel Region shelters: Cawthra (2500 Cawthra Road, Mississauga), Wilkinson (15 Wilkinson Road, Brampton) and Motel 6 (160 Steelwell Road, Brampton).

• We are hiring three (3) Counsellor/case managers, one for each location.
• All roles will be full-time, permanent roles working at the assigned shelter.
• The Counsellor/Case Manager will be integrated into the on-site shelter team and will work collaboratively with clients and the care team.
• You will be responsible for providing counselling support to clients residing in the shelters, offering group counselling sessions and providing training for shelter staff amongst other responsibilities.
• Strong relationship building skills are essential for success.
• A Peer Mentor will also be assigned to support the service and there will be ongoing evaluation.

Benefits

included: Mileage reimbursement, RRSP matching, group health/dental plan, LTD/life insurance, EAP, 4 weeks of vacation to start, remote work one day per week in line with our policy, professional development opportunities

• What you'll do Conduct intake, screening, assessment, and treatment planning, using appropriate tools and methods to ensure the eligibility and ongoing needs of applicants.
• Collaborate with clients to develop evidence-informed care plans, including holistic crisis and communication plans.
• May be required to provide continued care for clients should they leave the shelter (within Region of Peel) as needed.
• Provide ongoing supportive counselling and case management, including assessment, referral, aftercare, and discharge, while effectively managing a defined caseload.
• Case management including (but not limited to): housing applications, Peel Housing Subsidy, By Name List, Residential Treatment, Detox, referrals into PAARC programs Respond to crisis situations with appropriate interventions and support clients in developing and understanding healthy boundaries.
• Engage prospective shelter clients in the community, promoting the services and supports that PAARC can offer.
• Participate actively in case conferences and consultations with treatment providers and other community organizations, fostering collaborative care.
• Facilitate structured group sessions as needed on topics such as psychoeducation and harm reduction.
• Initiate and maintain client files and documentation in accordance with best practices and legal guidelines, ensuring data accuracy and timeliness Develop and maintain professional relationships with clients, shelter staff, and other community partners.

• Skills & Competencies Knowledge and/or experience working with clients in various personal circumstances or settings - including but not limited to transitional housing/homelessness, adults, seniors, youth, mandated client programs and those within the criminal justice system.
• Clinical skills in addiction and substance abuse, concurrent disorders and/or withdrawal management, with the ability to perform brief psychosocial and risk assessments.
• Knowledge of evidence-based treatment methodologies for addiction, including cognitive behavioural therapy and motivational interviewing.
• Experience in delivering counselling services through individual sessions, group therapy, group facilitation and/or educational workshops.
• Proficiency in non-violent crisis intervention techniques and CPR/First Aid.
• Excellent communication skills, both verbal and written, and the ability to work empathetically with people from all socio-economic backgrounds, including marginalized/stigmatized populations Critical thinking skills and the capacity to work effectively as part of a multidisciplinary team.
• Demonstrated knowledge and a philosophy of substance abuse aligned with PAARC's philosophy.

Requirements

Educational Background: Bachelor’s degree or higher in a relevant field from an accredited institution or relevant education with commensurate experience. Knowledge and/or experience working in a harm reduction framework Relevant experience (2 years) working in a shelter or transitional housing setting an asset Certifications: Current CPR and First Aid required; GAIN Q3 MI ONT Certification an asset Counselling Skills: evidence-based, trauma-informed counselling skills Training/experience administering Naloxone preferred Language Skills: Proficiency in prevalent languages in the Region of Peel and French considered a strong asset.

Transportation

Valid Ontario Driver’s License, insurance, and reliable vehicle required.

Working Conditions Predominantly working in assigned shelter - Cawthra (2500 Cawthra Road, Mississauga), Wilkinson (15 Wilkinson Road, Brampton) and Motel 6 (160 Steelwell Road, Brampton). 35-hour work week; Mon - Fri 8:30 am- 4:30 pm. May be required to work within the community as needed

By joining our team at PAARC, you're not just accepting a job; you're embarking on a rewarding career path that offers growth, fulfillment, and the opportunity to contribute to a more inclusive, supportive community. Apply now to be part of a dynamic team where your work truly matters and helps transform lives every day.

PAARC is an Equal Opportunity Employer dedicated to accessible and inclusive employment practices in compliance with AODA. We value diversity and encourage all qualified candidates, including women, persons with disabilities, visible minorities, and Aboriginal Peoples, to apply. Our commitment extends through all recruitment stages. We encourage candidates to specify if they require any accommodation to ensure their full participation in the recruitment process, striving for an inclusive work environment where everyone is respected and valued.