Provide high-quality administrative and organizational support to the Division of Child and Adolescent Psychiatry. Key tasks include clinic coordination, scheduling, managing clinician calendars, and maintaining client databases.
Requirements summary
Requires a high school diploma and graduation from a recognized Office Administration Program. Candidates need at least 6 months of related administrative experience and advanced proficiency in Microsoft Office.
June 11, 2026 (Applications are accepted until 23:59 Atlantic Time)
IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region.
We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia.
People build careers with IWK Health with our focus on training and mentorship opportunities.
We recognize each other’s talent and celebrate our successes.
We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs.
We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.
Promoting an anti-racist environment, and calling out discrimination as we work and provide care, is important to us. We are located in Mi’kma’ki, the unceded and ancestral territory of the Mi’kmaq people. Working in Mi’kma’ki and providing care to those across Atlantic Canada is a shared privilege with the original inhabitants who have lived here for many thousands of years prior to colonization. There are 13 First Nation communities across Nova Scotia, and more than 50 historic African Nova Scotian communities who also have a long, deep, and complex history dating back over 400 years. We have the highest percentage of people with disabilities in the country. Nova Scotia has the highest proportions of transgender and non-binary people than any other province or territory in the country. We are active in our work to eliminate discrimination, but have more work to do to build that trust, acknowledge our biases and reduce the barriers our diverse communities face. We want IWK Health to be a safe and supportive space of equity and belonging in the care we provide and the employment we offer. We welcome all interested persons who self-identify as Indigenous, Black/African Nova Scotians, Persons of Colour, Immigrants/Newcomers, Persons with Disabilities, 2SLGBTQIA+ to apply to support our goal for our workforce to be representative of the patients, families, and communities that we care for at all job levels.The Opportunity Accountable to the Administrative Manager, Child and Adolescent Psychiatry, the Administrative Assistant II provides high quality administrative and organizational support to the Division of Child and Adolescent Psychiatry manager, staff and other team members within the MHA assigned area. Responsibilities include, but are not limited to:
Benefits
Wellness Programs
Enhanced Benefits
Booking/Registering/Coordinating clinics, scheduling clinic appointments, which may involve collaborating with other services/clinics, distributing patient appointment letters/notification.
Maintaining and organizing multiple clinician schedules using Outlook.
Attending meetings, taking, producing and distributing minutes, as required.
Answering telephone calls, relaying messages and referring calls with follow-up as appropriate.
Print reports, managing all correspondence, photocopying, and distributing accordingly from J drive.
Enter clients, update and maintain Greenspace (client database).
Maintaining team communications. Actively anticipating and troubleshooting problems.
Establishing and maintaining filing system including processing incoming/outgoing mail.
Completing correspondences and records for computerized medical billing.
Participating in ambulatory care team discussions as required, offering input and energy into efforts at improving clinic efficiency and functioning.
Manages inventory and places orders for supplies, work orders to repair/replace equipment, as required.
Reports workplace safety issues to manager or delegate. Hours of Work Monday- Friday: 8 hours day shift, as required. Your Qualifications
Minimum High School Diploma or GED required.
Graduate of a recognized Office Administration Program required.
Minimum 6 months related administrative experience required, preferably in mental health/health care environment. One year is preferred.
A combination of equivalent education and experience may be considered.
Advanced working knowledge of Microsoft Office programs required.
Keyboarding skills, minimum of 60 wpm is required. Testing may be conducted on the candidates.
Medical terminology knowledge preferred.
Demonstrated strong time management, analytical, and problem-solving skills required.
Demonstrated high regard for quality, accuracy, and attention to detail required.
Demonstrated excellent multi-tasking, organizational skills, strong communication (verbal & written)
Proven team player with strong interpersonal skills and ability to respectfully work with a variety of inter-professional team members required.
Demonstrated ability to prioritize workload demands required.
Proven ability to act decisively and to exercise a high degree of initiative and self-motivation is required.
Demonstrated ability to work well with others and in a collaborative, interprofessional team required.
Demonstrated flexibility to meet workload demands required.
Excellent judgment and discretion in handling confidential and/or sensitive information required.
Functions effectively in a stressful environment with multiple deadlines and concurrent activities required.
Experience in OPOR and computerized medical billing, Greenspace applications preferred.Thank you for your interest in IWK Health.
Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.
This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.
An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.
If you are an employee of IWK Health, please apply through the internal careers page to ensure you are flagged as an internal applicant.
