VON Canada (Ontario)·Arran–Elderslie, Ontario
The HAL Attendant supports clients through the hospital discharge process and assists them in settling back into their homes. Responsibilities include performing personal care, light homemaking, and collaborating with healthcare teams to ensure client well-being.
OPSEU On Call: No Existing Vacancy: Yes - we're currently hiring candidates for an existing vacancy in this position. Job Summary: The Home at Last (HAL) Attendant supports clients in the Home at Last Program through the hospital discharge process and assists clients with settling back in at home following discharge. The HAL Attendant will collaborate with members of the health care team in meeting the needs of individuals to attain an optimal level of independence and well-being. Key Responsibilities: Meets clients at Hospital to support through discharge process and escort them home. Observes and evaluates the individual's/family's home, personal situation and client/family care plan. Contributes to the development (with the help of the Program Coordinator) of the personal support care plan. Performs personal support tasks reflecting the needs of the individual/family, assists with errands as required. Communicates verbally with appropriate members of the health team regarding the management of the client's/family's homemaking, physical, and emotional needs. Performs light homemaking for clients in their home and assists with personal care (if required). Prepares meals, and completion of environmental risk assessments. Common Responsibilities: Promotes the goals and values of VON and their role as an integrated community care provider. Promotes a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations and compliant with the VON Safety Management System, including all Policies, Safe Work Practices and Procedures. Abides by all VON policies and work practices. Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place within their role. Works in collaboration with other staff in a team approach to service delivery. External and Internal Relationships: Engages frequently with clients, client’s family members and Program Coordinators on any needed changes to client plans and other relevant information. Engages with discharge planners in hospital and community and other health care providers, as required Education, Designations and Experience: Secondary school education preferred Experience working with people from different social and economic environments preferred Current CPR and First Aid certification will be requested Personal Support Worker or Health Care Aide certification an asset Household management experience Experience working with elderly or ill individuals Skill Requirements: Excellent communication skills, both written and verbal. Good assessment skills. Awareness of community resources. Ability to take direction, as well as to work both independently and as part of a multidisciplinary team Other: Must have access to a personal vehicle to attend client and hospital visits and possess both a current driver’s license and proof of vehicle insurance A current and original copy of a satisfactory Criminal Records Check is required upon the start of your employment A Vulnerable Sector Search and/or Child Abuse Registry Check may be required Ability to speak French is an asset in French Designated areas Must be able to wear Personal Protective Equipment (PPE) as required. Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements. Attention Current Employees (Internal Applicants): If you are applying to a unionized position and you are a member of its bargaining unit, please be aware that this posting may remain open beyond the deadline if there are not enough applicants to fill the position(s). If the posting remains open after the initial deadline, VON may close the posting at its’ discretion or a rolling deadline equivalent to the posting period specified in your Collective Agreement will be deemed, and each successive period will be treated as a separate posting for purposes of comparing seniority between candidates.
Candidates should preferably have secondary school education and experience with elderly or ill individuals, with PSW or Health Care Aide certification as an asset. A valid driver's license, personal vehicle, and current CPR/First Aid certification are required.
Market context
In Ontario, Home at Last (HAL) Attendant roles are typically sought by employers serving older adults and people recovering from illness or injury, so candidates with hands-on caregiving experience are often in demand. This role can be competitive because it requires a valid driver’s license, personal vehicle, CPR/First Aid, and experience with elderly or ill individuals, while PSW or Health Care Aide certification is an asset. Review the AI-summarized requirements and benefits on this platform to save time, then confirm your driving and certification documents before applying.
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