The Behavioural Support Worker provides ongoing support and encouragement to residents with complex behavioral, mental health, and addiction diagnoses. They monitor resident status, identify behavioral triggers, and collaborate with an interdisciplinary team to implement individualized care plans.
At AgeCare, our mission is to empower residents to live their lives to the fullest by prioritizing their health and well-being. We firmly believe that we are working in our residents' homes, and we dedicate ourselves to providing a comfortable and person-centered environment. Working in long-term care is more than just a job; it is a calling for many of us.
A Behavioural Support Worker (BSW) works as a member of the interdisciplinary team, collaborating with the Resident Care Manager, Social Worker, and Occupational Therapist. The BSW provides ongoing encouragement and support to residents with complex behaviors, mental health, behavioural and/or addiction diagnoses and meet individual needs within their level of knowledge, skill sets & competency.
The BSW observes, monitors and reports on client status/condition including changes in behavior, mental, emotional, and general physical status. The BSW ensures that changes in resident status are reported to the assigned interdisciplinary staff member.
Observe and reports on resident status/condition. Reports any changes in the resident’s mental, emotional and physical status to a regulated professional as soon as possible.
Conducts behavioural observations and identifies patterns and triggers.
Supports development and implementation of individualized care plans.
Introduces preventative strategies before escalation occurs.
Participates in the development of the Care Plan by sharing observations, information and knowledge of the needs and strengths of the residents.
Reviews care plans and make suggestions to the assigned Regulated staff member(s).
Participates and/or provides input into care conferences as needed.
Demonstrates the ability to identify and address any issues or care approaches that may impact client safety.
Implements interventions or actions in accordance with the care plan.
Spends 1-1 time with residents as schedule allows.
Encourages social interaction with and between residents.
Welcomes new residents and families and orientates them to the room, unit, our home environment as required.
Maintains confidentiality for all residents and staff to ensure individual rights are respected and protected (Health Information Act, Freedom of Information & Privacy Act, Protection of Persons in Care Act).
Communicates all relevant information to the regulated professional (to ensure that communication to the next shift is optimized).
Minimum of two years of experience working in a complex behavior, mental health or addictions setting.
Diploma/degree in Community/Behaviour or rehabilitation-focused background, Addictions, Aboriginal Studies or other related field.
Experience in non-violent crisis intervention and behaviour management.
Must be fluent in English, both orally and in writing.
Certified in CPR and First Aid, and ASIST would be an asset.
If you’re motivated by the privilege of serving our seniors with dignity, respect and compassion, come join us!
Candidates must have at least two years of experience in complex behavior, mental health, or addictions settings. A diploma or degree in a related field such as Community/Behaviour, Rehabilitation, or Addictions is required, along with CPR and First Aid certification.
Market context
Behavioral-health roles in Alberta are often driven by ongoing demand for support workers who can assist clients in community and residential settings. This type of position is competitive because employers commonly look for relevant postsecondary training, a valid Class 5 driver’s license, reliable transportation, and comfort with aquatic activities and pets. Review the AI-summarized requirements and benefits here to quickly compare fit and save time on original job-description research.