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EW

Direct Support Person

Extend-A-Family Waterloo Region·Kitchener, Ontario

CA$20 - CA$20/hr·Casual·On Site·0-2 yrs·Posted 3 months ago
Practice for this role

About the role

Establish positive relationships with individuals with disabilities to help them reach their goals and foster independence. Plan and implement support activities while adhering to health, safety, and organizational policies.

Direct support person extend-A-Family waterloo region (Eafwr)

Do you have a passion for people, relationships, inclusion and belonging? Do you want to work towards a community that welcomes and accepts everyone?

So do we!

Extend-A-Family Waterloo Region (EAFWR) was founded on the values of working with people with disabilities to grow their social relationships and be seen and valued as full contributing citizens in our community.

If this sounds exciting to you, come join our dynamic team to help bring these values to life in our community.

ROLE

As a Direct Support Person, you are one of the key front line support providers who engage in establishing a positive relationship with the people we support. You are motivated to help people reach their goals and foster their independence while also respecting the person’s thoughts and feelings and dignity. You are guided by compassion, care and responsibility. You readily display these attitudes and ideals in your relationship with the person being supported and in your representation of EAFWR as an organization wherever you are.

Qualifications

  • The qualifications for DSPs vary based on the person that the DSP supports and their needs and goals. The general requirements that we look for in all DSP roles are as follows:
  • Secondary school diploma OR some secondary school with related experience
  • Minimum eighteen years of age
  • Valid G2 license and a reliable vehicle is an important asset – Not all roles require a vehicle, but many of them do
  • Experience working with individuals in the Developmental Services Sector and/or working with individuals with a developmental and/or a physical disability is an asset
  • Excellent oral and written communication skills
  • Must be reliable and dependable, punctual and committed
  • Ability to work well independently as well as part of a team
  • Able to commit a minimum of 1 year to this role and to people and families served
  • Demonstrate threshold and core competencies outlined for DSP’s

We, at Extend-A-Family Waterloo Region (EAFWR), recognize that people from underrepresented populations and intersecting identities often face increased discrimination or systematic barriers, and may choose not to apply for a position if they do not exceed the requirements listed in a job posting. The requirements listed are guidelines, candidates do not have to satisfy every requirement or meet every qualification in order to apply.

Role competencies

The following questions and personal traits will guide the work of every direct support person who provides support.

Personal competencies

Display Evolving level competency which is defined as “intentional growth of oneself and valuing other’s perspectives. They exhibit the competency consistently in more than one context and promote positive opportunities for change beyond themselves.” Competencies required in this role:

Flexibility – How can I provide what the situation needs?

Self-Control – How do I demonstrate poise under pressure?

Self-Development – How do I continually improve my skills and knowledge?

Service Orientation – How have I given the best service with the best options that I can?

Valuing Equity, Diversity, Inclusion and Belonging (EDIB) – How am I an authentic ambassador of my organization’s values and principles? Am I showing respect and striving to understand the customs, values, and cultures of the people with whom I interact?

Core competencies

Display Evolving level competency which is defined as “intentional growth of oneself and valuing other’s perspectives. They exhibit the competency consistently in more than one context and promote positive opportunities for change beyond themselves.” Competencies required in this role:

Advocacy - How can I get others to understand the importance of this issue and support this point of view?

Building Relationships - How do I nurture cooperative relationships to build rapport and trust with others?

Facilitating Growth & Development - How can I help others reach their goals and embrace their independence and their autonomy?

Problem-Solving & Decision Making - How can I/we think about or do this differently?

Resilience - How am I staying optimistic about our goals and positively enhancing the situation?

EAFWR is committed to creating an inclusive and accessible environment. We recognize that people from underrepresented populations and intersecting identities often face increased discrimination or systemic barriers and may choose not to apply for a position if they do not meet/exceed the requirements listed in a posting. The requirements listed are guidelines, and candidates do not have to satisfy every requirement or meet every qualification to apply. Candidates are encouraged to seek accommodations to support their application.

Hours and pay

A single contract can be anywhere from 2 to 5 hours per week with the potential to take on multiple contracts and increase your hours

While there is flexibility to fit around your schedule, most of the opportunities currently available require evening and/or weekend work

The pay rate is $20.34/hr + 6% vacation pay. Expenses such as car mileage are covered.

Responsibilities: And functions:

Reporting to the person being supported, their family, and a designated EAFWR Support Coordinator, the contract support person could be asked to perform a variety of support activities, which varies based on the person/people that they are supporting. Overall, the DSP will be responsible for the following tasks:

Provide Support to the Person and Family

Plan and implement supports /activities designed to assist the person being supported in achieving goals outlined in the funding contract

Establish and maintain a respectful relationship with the person being supported

Engage in open and honest communication with the person being supported, their family and the designated Support Coordinator

Be aware of and adhere to EAFWR’s Health and Safety Policies and Procedures and maintain a safe work environment for yourself and the person being supported

Maintain awareness of and adherence to EAFWR procedures dealing with serious and/or unusual incidents

Provide Support to EAFWR Administration by

  • Maintain awareness of and adherence to relevant guidelines, policies and procedures
  • Promote the growth of an organizational culture that is both inclusive and anti-oppressive
  • Participate in training and staff development as requested/required
  • Provide documents relevant to the position as requested by EAFWR

Extend-A-Family is an equal opportunities employer. We are committed to ensuring that people with disabilities have the same opportunity of access to employment.

To apply for this position, please follow the application process on ADP Workforce Now. A resume is required, and you may also include a cover letter outlining your interest in the position.

Requirements

Requires a secondary school diploma and must be at least 18 years old. A valid G2 license and reliable vehicle are strong assets, along with experience in the developmental services sector.

  • high school
  • Communication Skills
  • Problem Solving
  • Crisis Management
  • Patient Care
  • Flexibility
  • Relationship Building
  • Advocacy
  • Resilience
  • Service Orientation
  • Self-Control
  • Independence Fostering
  • Equity Diversity Inclusion and Belonging

Benefits

  • Vacation Pay
  • Car Mileage Reimbursement

Posting details

Employment type
Casual
Work arrangement
On Site
Experience
0-2 yrs
Salary
CA$20 - CA$20/hr
Locations
Kitchener, Ontario; Waterloo, Ontario; Cambridge, Ontario
Posted
May 12, 2026
Application
Employer website
EW

Hiring organization

Extend-A-Family Waterloo Region

Extend-A-Family Waterloo Region was founded in 1981 by parents of children with developmental disabilities, as a way to build friendship and nurture community in Waterloo Region. As a local not-for-profit who serves nearly 2,000 adults and children with developmental and...

Salary listed on 1 job
IndustryIndividual and Family Services
TypeNonprofit
Size201-500 employees
Explore employer profile

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Market context

Ontario physician roles remain highly competitive

Physician roles in Ontario are typically in steady demand, especially in community-based and primary care settings. Competition is often shaped by licensure requirements, specialty certification, and experience working with diverse populations; for this role, an MD, CCFP, CPSO licensure, and valued experience with Indigenous communities and anti-oppressive practice stand out. Review the AI-summarized requirements and benefits here to save time, then confirm your CPSO status and tailor your application to community care experience.

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