Housing Support Worker

About Radius Community Health & Healing (formerly Boyle McCauley Health Centre)

Radius Community Health & Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable Edmontonians with complex needs. Through primary care and health promotion, Radius improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client-focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

Job Description

As a Housing Support Worker, you will play a pivotal role in supporting clients who are transitioning to permanent housing, ensuring that they have the resources and assistance needed to secure and maintain their homes. You will be responsible for coordinating housing tasks, building positive relationships with clients and landlords, and overseeing the day-to-day operations related to housing placements and maintenance. Your work will be essential in providing comprehensive support to clients within a dynamic and fast-paced environment.

Key Responsibilities

• Work with the team to assist clients with moving into their homes, including apartment viewings, lease signings, homeset up, including utility set up, and neighborhood orientation.
• Advocate, develop and maintain positive relationships with landlords, ensuring smooth communication, conflict resolution, and support for both clients and landlords.
• Assist clients with maintaining their homes by coordinating cleaning, repairs, pest treatments, and move-out preparations.
• Participate in housing-related and team meetings, training sessions, and maintain accurate electronic records as required.
• Support the Program in various administrative tasks, such as answering phones, transporting clients, and attending home visits when necessary.Complete all necessary administrative tasks to complete transfers with external agencies.
• Assist with confirming and securing income with financial supports such as, Alberta Works and AISH.
• Complete referrals to external agencies and partners.
• Attend, and support with case conferences, and transition goals.
• Participate in housing-related and team meetings, training sessions, and maintain accurate electronic records as required.
• Support the Program in various administrative tasks, such as answering phones, transporting clients, and attending home visits when necessary.

Qualifications

• Experience in housing support or a related field, ideally working with individuals facing mental health, addiction, or homelessness issues.
• Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.
• Excellent communication and relationship-building skills, with the ability to collaborate effectively with clients, landlords, and team members.
• Ability to maintain accurate records and handle sensitive client information with professionalism and confidentiality.
• Flexibility and adaptability to meet the changing needs of clients and the program.

Vehicle Requirements

• Valid Class 5 driver’s license (non-GDL) with a clean driving record.
• Access to a reliable personal vehicle, as travel within the community is a significant part of the role.

Additional Requirements

• Police Record Check with Vulnerable Sector Check
• Child Welfare Intervention Check
• Valid Standard First Aid & CPR certifications
• Vehicle insurance and appropriate coverage for work-related travel.

Benefits

• At Radius, we’re committed to enhancing our employees' well-being with a comprehensive benefits package designed to support both personal and professional growth. Radius offers:
• Employee Assistance Plan (EAP): All employees have access to confidential counseling and access to a wide range of resources for personal and professional challenges. Our EAP is here to support your overall well-being.
• Benefits available to all permanent, full-time employees after a defined waiting period:
• Comprehensive medical, dental and vision benefits: Premiums are fully covered by Radius
• Long-Term Disability, Life Insurance, Accidental Death and Dismemberment, and Critical Illness Coverage: Mandatory enrollment, employees are responsible to pay premiums.
• Lifestyle Spending Account: Wide variety of options available to spend an annual allowance
• Group Retirement Savings Plan

Equal Opportunity Employer

• Radius Community Health and Healing is an Equal Opportunity Employer.
• We are committed to creating a diverse and inclusive work environment where all employees are respected and valued.
• We do not discriminate on the basis of race, color, ethnicity, national origin, gender, gender identity, sexual orientation, age, disability, religion, marital status, veteran status, or any other characteristic protected by applicable law.
• We encourage individuals from all backgrounds to apply and join our team, and we are committed to providing equal opportunities for all qualified applicants.
• Accommodations for applicants with disabilities will be provided upon request.

Land Acknowledgement

Radius respectfully acknowledge that we are located within Treaty 6 territory, and Metis Nation of Alberta Region 4. We acknowledge this land as the traditional home for many Indigenous Peoples including the Cree, Blackfoot, Metis, Nakota Sioux, Dene, Saulteaux, Anishinaabe, Inuit, and many others whose history, languages, and cultures continue to influence our vibrant community.