Corporate Quality Assurance Coordinator

How YOU will make a difference

• Assists in the development, documentation and implementation of Quality Assurance procedures and programs to ensure compliance with regulatory requirements, various standards and Dynacare policies.
• Performs ongoing reviews and analyses of various documented procedures and programs in Dynacare Quality manuals to ensure compliance with various regulatory bodies’ requirements and improve/update existing procedures and programs specific to regulatory compliance, thereby ensuring excellence.
• Participates in accreditation and inspection processes from regulatory bodies as required.
• Prepares summary statistics reports for presentation to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager utilizing MS Office suite of products as appropriate.
• Evaluates responses to Complaint and CAPA non-conformances and performs follow-up with respondents as required to ensure resolution and efficacy, reporting any unresolved issues to the Senior Manager, Regional Quality or Clinical & Regulatory Quality Compliance Manager.
• Engages, coaches and mentors Dynacare staff in various Quality programs and procedures.
• Ensures roll-out of Quality initiatives as directed and works with cross-functional teams to initiate and deliver new or updated Quality Management System programs.
• Creates powerful and persuasive presentations as assigned.
• Encourages trust and open communications through addressing internal client concerns and inquiries. Ensures proactive internal client support and guidance is provided, including professional and personal assistance when answering inquiries.
• Occasionally performs Quality Assurance audits, prepares reports, and enters non-conformances into the electronic Quality Management System as required. May also perform external quality audits of vendors and other providers.
• Completes special projects and extra duties as assigned.

What YOU bring to the role

• Bachelor's degree in a science-related field
• Understanding of laboratory operations, as demonstrated through medical laboratory technical department related experience.
• Embraces Quality Assurance principles.
• Understands and promotes principles of the quality management system
• Manages and prioritizes work using time management skills and techniques
• Applies great attention to detail
• Strong problem solving, data analysis/trending, and issues-resolution abilities
• Demonstrated proficiency of MS Office suite of products
• Verbal or written French language skills are an asset

Working conditions

• Normal office/medical laboratory environment
• Occasional travel may be necessary

Pay rate

$51,200 to $64,000. The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

• Passionate about supporting healthy lives with commitment and care?
• Please apply today and let us open the door to your extended career journey.
• Dynacare has been a “Top Employer” for many years and there is a reason why.
• We are a great place to work.
• At Dynacare, we’re proud to hire the best people.
• If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you.
• We hope you will join us in our journey to become Canada’s health and wellness solutions leader.
• Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals.
• We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.
• In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.

Healthcare Worker I (Casual)