The Child and Youth Worker will implement mental health stabilization and treatment plans for youth in a live-in setting. They are also responsible for providing crisis support, conducting risk assessments, and managing daily household tasks.
Requirements summary
Candidates must hold a 2-year college diploma in a relevant field such as Child and Youth Work or Social Services. A valid class G Ontario driver's licence and a clear police record check are required for the role.
As one of Ontario’s leading providers of health and social services, Hands TheFamilyHelpNetwork.ca is a nonprofit Agency which offers expert clinical care, navigation, and support across autism, behavioural, developmental, mental health, and rehabilitative services.
Our commitment is to deliver responsive, high-quality care that evolves with the needs of our clients and communities.
The opportunity
Hands provides short-stay stabilization and intensive treatment services, operating 24 hours a day, 7 days a week, 365 days a year.
The Child and Youth Worker (CYW) Live-In Treatment Services (LITS) will implement mental health stabilization plans or treatment service recommendations for clients who are experiencing social, emotional, or behavioural problems.
Services may be delivered in a variety of settings in accordance with each client’s individualized treatment plan and service will vary according to client need.
The CYW will operate as part of a multi-disciplinary team and will collaborate with other community professionals to best support the client’s mental health needs.
The CYW is responsible for supporting general home management including housekeeping, grocery acquisition, and meal planning/preparation within the LITS environment.
The CYW will provide crisis support to the crisis line, which includes conducting risk assessments, developing safety plans, and making recommendations or referrals for clients.
Requirements
Qualifications
Related work experience is an asset.
Experience working with youth with complex needs is an asset.
Understanding of trauma-informed, therapeutic crisis intervention and Applied Suicide Intervention Skills Training (ASIST) is an asset.
Knowledge of Cognitive Behaviour Therapy and Dialectical Behaviour Therapy is an asset.
Understanding of Family System Theory is an asset.
CPR and First Aid Certification is an asset.
Aware of regional resources, services and funding available that may be beneficial to clients.
Benefits
Holidays
Comprehensive benefits package
Generous vacation time
Wellness initiatives
Professional development
Excellent time management, communication, and interpersonal skills.
Proficient software skills using the Microsoft Office suite (Word, Excel, PowerPoint, Teams, SharePoint, and Outlook).
Demonstrated commitment to workplace health and safety, with a willingness to contribute and lead in the culture of safety and prevention of adverse health events for clients and their families/caregivers, colleagues, other community members and yourself
Demonstrates professionalism in dealing with highly confidential information and situations
Education – 2 Year College Diploma
Child and Youth Worker
Social Services Worker
Mental Health and Addictions
Human Services
Certification/Registration/Membership
N/A
Successful applicants will be required to provide
Proof of eligibility to work in Canada
A valid class G Ontario driver’s licence and use of a reliable motor vehicle; insurability on Agency vehicle insurance policy
Clear Police Record Check, including Broad Record Check
Preference will be given to bilingual (French/English) candidates
Job details
Hours of Work
Casual relief
This position requires flexibility in scheduling; shifts may include early mornings, days, evenings, weekends, and overnights at our 24 hours/7days a week/365 days per year operations.
Hourly Rate/Salary
Minimum $28.50 to maximum $34.68 per hour; salary commensurate with education and experience.
Closing Date
• This posting will remain open until the position has been filled
What We Offer
Be Valued, Be Recognized
We recognize and value the dedication and expertise of our team. That’s why we offer competitive compensation that reflects your skills, experience, and contributions—ensuring you’re acknowledged fairly for the meaningful work you do.
Experience Well-Being at Work
Embrace a healthy work-life balance with our comprehensive benefits package, wellness initiatives, holidays and generous vacation time — all designed to support your overall well-being, both on and off the job.
Enjoy Flexibility
Our Agency embraces a hybrid work environment. We believe in providing the right service, at the right time, in the right way.
Make a Difference
At Hands your skills don’t just matter—they make a meaningful difference in the lives of others. Becoming a member of our team means you’ll work alongside dedicated professionals who share a passion for helping individuals and families thrive.
Join an Exceptional Team
Become a key member of our dynamic and diverse team of more than 200 professionals who are committed to personal and professional growth, supporting each other and our Agency.
Grow With Us
We believe our greatest strength lies in our people. That’s why we’re deeply committed to helping every team member thrive. Through lifelong learning, continuous training, and meaningful professional development, we empower our staff to grow, excel, and deliver the highest standards of care and service.
Hands TheFamilyHelpNetwork.ca is an equal opportunity employer and we value the importance of diversity, dignity and worth of every individual in the workplace. Hands offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Hands regarding a job opportunity, please advise prior to the interview if you require accommodation.
Our recruitment process does not use artificial intelligence (AI) or automated decision-making tools to review, screen, or rank applications. All applications are assessed directly by human recruiters and hiring managers, and all hiring decisions are made by people.
We thank all applicants but only those selected for an interview will be contacted.
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