Healthcare Security Professional – Vancouver Coastal Health

• Securicare is seeking Healthcare Security Professionals to support our healthcare security operations within the Vancouver Coastal Health (VCH) portfolio.
• This role is based across multiple healthcare sites within Metro Vancouver.
• In this position, you will play a critical role in maintaining a safe and secure environment for patients, staff, and visitors.
• You will be responsible for access control, proactive patrols, incident response, and working closely with healthcare teams in a fast-paced clinical setting.
• The ideal candidate brings strong situational awareness, professionalism, and the ability to respond effectively in high-pressure situations.
• Pay Rate: $23.5/hr Location: Raven Song Community Health Centre (RSCHC)

Duties & Responsibilities

• Monitor entry points and control access to the healthcare facility, verifying credentials and authorizing entry for authorized personnel.
• Conduct regular patrols of the facility, including interior and exterior areas, to deter unauthorized access and identify potential security threats.
• Respond promptly to security incidents, including medical emergencies, disturbances, and safety hazards.
• Follow established protocols for emergency situations, such as lockdown procedures or evacuation drills, to ensure the safety of patients and staff.
• Interact with patients, visitors, and staff in a calm and respectful manner, resolving conflicts and addressing concerns to maintain a peaceful environment.
• Utilize effective de-escalation techniques to manage volatile situations and prevent escalation to violence.
• Monitor security cameras, alarm systems, and other surveillance equipment to detect suspicious activity and potential security breaches.
• Document all security-related incidents and observations accurately, completing incident reports and notifying appropriate personnel as necessary.
• Collaborate with other healthcare staff, including nurses, physicians, and administrative personnel, to address security concerns and coordinate responses to emergencies.
• Communicate effectively with external stakeholders, such as law enforcement agencies and emergency responders, to facilitate a coordinated approach to security incidents.