Victoria

British Columbia

380 live openings

• Experience
• Minimum one year of direct experience in mental health counselling, crisis intervention, and/or case management, including work with high-risk or emergency situations.
• Experience working with First Nations communities, with demonstrated application of culturally grounded and community-based mental health or addictions practices, is an asset.
• Experience delivering mental health support to individuals with co-occurring disorders, trauma backgrounds, and complex psychosocial needs.
• Demonstrated experience in risk assessment, de-escalation, suicide intervention, safety planning, and crisis coordination with relevant services.

• Knowledge & Skills
• Strong understanding of trauma-informed, strength-based, and harm reduction approaches.
• Knowledge of relevant legislation, including Duty to Report, the Child, Youth and Family Services Act, and the Mental Health Act.
• Familiarity with community resources, emergency supports, hospital procedures, and culturally relevant services.
• Excellent interpersonal, communication, and documentation skills; ability to maintain accurate electronic records and prepare professional reports.
• Proficient in electronic client record systems and general computer applications.
• Demonstrated ability to work independently and manage high-stress or unpredictable environments with professionalism and composure.
• Strong problem-solving, decision-making, advocacy, and collaboration skills.
• Ability to perform the requirements of the position on a regular basis.

Roles & responsibilities

• Clinical Support & Crisis Intervention
• Deliver short-term, solution-focused counselling and crisis intervention to individuals experiencing mental health or substance-use crises within hostel settings.
• Conduct risk assessments (e.g., suicide, self-harm, harm to others), develop and implement safety and stabilization plans, and respond proactively to emerging risks.
• Apply evidence-based de-escalation techniques to promote safety, emotional regulation, and stability for residents.
• Apply culturally appropriate and trauma-informed practices, including harm reduction support for clients using alcohol or substances.
• Provide wellness checks and ongoing monitoring of residents’ mental health and well-being.
• Maintain independent on-site practice while engaging in regular consultation and supervision.

• Collaboration & Coordination
• Collaborate with hostel staff, Mobile Outreach Services (MOS), healthcare providers, and community partners to ensure continuity, coordination, and follow-up of care.
• Connect clients with health, social, and community services, including hospital referrals, ensuring smooth transitions and appropriate follow-up.
• Advocate for clients’ rights and equitable access to culturally appropriate services.

• Safety, Support & Debriefing
• Maintain a safe, respectful, and supportive environment within hostel settings.
• Facilitate or participate in debriefings following incidents, supporting hostel staff and residents through emotional support, normalization of stress responses, and coping strategies.
• Apply non-violent crisis intervention techniques to ensure safety and minimize harm.

• Documentation & Communication
• Maintain accurate electronic records, clinical notes, and reports in compliance with organizational standards and privacy regulations.
• Communicate significant observations, risk factors, and recommendations to the Clinical Supervisor in a timely manner.

• Professional Practice & Development
• Participate in clinical supervision, case consultations, and ongoing professional development to strengthen clinical practice and maintain well-being.
• Engage in self-care, utilize debriefing supports, and model wellness practices for colleagues and clients.

Sioux Lookout First Nations Health Authority focuses on hiring Indigenous employees whenever possible.

Candidates are encouraged to self-identify on their application. Self-identification is voluntary and the information is used to assist SLFNHA in hiring Indigenous people from the region whenever possible and to support candidates in their application.

We offer competitive and comprehensive employment benefits to Full-Time employees:

· Pension plan

· Fitness reimbursement program

· Comprehensive insurance coverage

· Professional development opportunities

Copy of Préposé(e) aux bénéficiaires (J/S)