Victoria

British Columbia

394 live openings

What You Will Do

Support the transition of persons into housing utilizing a critical time intervention approach to housing-based street outreach. Conduct needs assessments, develop, and implement comprehensive care plans and ongoing monitoring. Provide contracted case management, task-based interventions and activities of daily living related to social determinants of health. Provide short term community support up to 6 months and no longer than 18 months Support individuals with housing search, completion of housing applications, potential unit viewing, applications, financial supports, personal identification, and supporting with move in Utilize multidisciplinary team to build a collaborative care plan and consult with other disciplines as needed Manage a caseload including regular re-assessments, updating risk levels and caseload reviews. Participate in regular staff meetings and care planning to provide case management expertise for client care within multi-disciplinary team. Develop and maintain relationships with landlords to increase participants housing success and contribute to the creation of the Outreach Landlord List Facilitate groups, including the creation of new groups as needed and acting as a back-up facilitator Contact with primary care to support clients’ care plan and discharge summary as required. Collaborate with other Case Managers to support program needs.

This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.

What You Need to Join Our Team

Post-secondary degree or diploma in a human services field. Minimum 2 years’ experience working with vulnerable populations. Experience with case management in a community setting required. Demonstrated knowledge of serious mental illness, concurrent disorders and/or dual diagnosis is required. Knowledge of Critical Time Intervention (CTI) is an asset. Knowledge of Housing First Principals is an asset. Comprehensive knowledge of Recovery Principles. Strong interpersonal skills with proven ability to approach, listen, build trust, and communicate across diverse cultures and intersectionality. Willingness to continually improve understanding around cultural competence. Openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework. Willingness to learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc. Fluency in a second language, including ASL (American Sign Language) is considered an asset. Valid Canadian driver’s license and access to an insured automobile in good repair. A satisfactory Vulnerable Sector Screening (Police Check) report.

Deadline to Apply

• Monday,
• June 15, 2026 at 4:00pm.

• At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness.
• In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community.
• In everything we do, we work together to make the world a better place – one person at a time.
• Apply Now and EMPOWER your career! https://cmhapeel.bamboohr.com/careers/988 CMHA Peel Dufferin strives to be an equitable employer.
• We are committed to supporting inclusive recruitment and selection processes, work environments and a qualified workforce reflective of the diverse populations we serve.
• We acknowledge that removing existing barriers and preventing new barriers is required to foster dignity and independence for people of all ages, genders, cultures, and abilities.
• We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to, First Nations, Inuit, Métis, and Urban Indigenous (FNIMUI) populations, ethno-racial communities, people with disabilities, *2SLGBTQIA+ communities, women and gender diverse people, low-income communities, those with a personal lived or living experience navigating mental health, substance use and/or addiction challenges and personal recovery and all equity-deserving groups.

• *2SLGBTQIA+ (Two-Spirit, Lesbian, Gay, Bisexual, Trans, Queer, Intersex, Asexual, and a range of gender and sexual diversity categories not listed).
• Accessibility Statement When contacted by CMHA Peel Dufferin for a career opportunity, please advise the People and Culture Department of any accommodation needs that may make your experience through the recruitment process more comfortable.
• We are committed to working with you to meet these needs by providing reasonable accommodations, ensuring you have access to a fair and equitable process.
• We are continuously working to improve our accessibility practices and welcome any feedback or suggestions on how we can better accommodate candidates with accessibility needs.
• Should you have feedback, please email us at HRrecords@cmhapeel.ca

Use of Artificial Intelligence (AI) in Recruitment To streamline our recruitment process, we utilize an applicant tracking system (ATS) to manage and organize applications. While the ATS aids in efficiency, the essential review and evaluation of candidates is carried out by members of our People and Culture team. This approach ensures a personalized assessment that allows us to gain a comprehensive view of a candidate’s experience, skills and potential. AI is not used to make any decisions in our recruitment process.

Next Steps We thank all those who apply. Only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.