General Manager - Retirement Residence

• Planning, co-ordinating, directing and monitoring the effectiveness of all operational activities of the Residence.
• Developing short- and long-term operational plans for the efficient operation of the Residence.
• Providing leadership and direction to ensure all aspects of Quality Improvement Program are carried out.
• Supporting sales team members with initiatives to enhance reputation and generate leads.
• Monitoring departments to ensure residence is tour ready.
• Establishing marketing objectives and targets.
• Reviewing community trends and making recommendations on rate increases and service changes.
• Fostering community partnerships and promoting the Residence.
• Participating in development of the annual operating budget.
• Overseeing expenditures and ensuring budget compliance.
• Providing oversight to Occupational Health & Safety Committee.
• Monitoring claims and ensuring early return to work.
• Monitoring compliance with Resident Wellbeing policies.
• Responding to resident and family concerns.
• Performing other duties as assigned

Management course or minimum 3 years’ equivalent experience, supervisory and leadership abilities, good communication skills, knowledge of Internet and MS Office, initiative and good judgment.