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Provincial Health Services Authority (PHSA)
Overview
Schedule and book inpatient/outpatient/daycare appointments according to priority levels and medical/technical staff schedules. Receive appointment requests/requisitions, respond to patient arrivals, check schedules for appropriate times, and contact patients with pre-test instructions. Screen patients for contraindications using established questionnaires or as directed by medical staff. Follow up with referring physicians for missing requisitions and adjust schedules for cancellations/changes to optimize booking time. Notify patients of pre-examination payment requirements where applicable. Arrange daycare beds for procedures, including emergency appointments, coordinating with referring physicians and designated daycare staff and aligning with Radiologist schedules. Reschedule appointments when daycare beds are unavailable. Pre-register daycare patients by collecting patient information, entering it into computerized databases, completing required forms, and forwarding information to the appropriate daycare area. Locate and process relevant patient information (images/films and consultation histories) by contacting physicians' offices, nursing units, and other hospitals. Enter booking and image/film information into computerized and/or manual booking systems and prompt for next appointment times. Register patients by collecting essential/changed information and entering demographic information into the hospital computerized patient information system. Maintain requisitions for inpatient/outpatient bookings by creating labels, filing requisitions, and creating hard files when required. Provide waiting list information to supervisor for departmental/facility/Ministry reporting and provide up-to-date scheduling information upon request. Perform receptionist duties including greeting/directing patients and visitors, assisting staff, answering telephones, taking/relaying messages, and responding to general enquiries related to appointments and release of patient information
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Compensation
CA$29 - CA$29 / HOUR
Posted
2 days ago
