Regional Indigenous Patient Navigator

Duties

Indigenous Patient and Family Support Provide advocacy, navigation, coordination, and culturally safe support for First Nations, Inuit, and Métis patients and their families/caregivers. Facilitate access to Indigenous ceremonies, medicines, Elders, Traditional Knowledge Keepers, Traditional Healers, and community resources. Support care planning through participation in case discussions, referrals, and care-related consultations, as appropriate. Travel to hospital sites and community organizations across the Toronto Central region, as required. Program Development and Quality Improvement Identify barriers and gaps impacting Indigenous patient care and contribute to initiatives that improve access, safety, quality, and patient experience. Support the development, implementation, and evaluation of programs, practices, and referral pathways that reflect Indigenous perspectives, values, and knowledge. Staff Support and Education Serve as a resource to staff, learners, and leaders on the needs and experiences of Indigenous patients and communities. Promote awareness and understanding of Indigenous cultures, knowledges, and traditional practices through collaboration and educational initiatives. Reporting and Organizational Contributions Support data collection, reporting, and tracking activities related to program outcomes, service utilization, and patient needs. Represent the organization on committees, working groups, conferences, and community initiatives, as required. Perform other related duties consistent with the scope and level of the position.

Qualifications

A degree in Social Work, Nursing or in a related field is preferred, along with direct care experience in healthcare delivery; however, equivalent lived experience and knowledge gained through community-based pathways will also be considered Minimum 3 years of practical, related experience or on the job training Dynamic knowledge of Indigenous Nations, community engagement and cultural protocols Experience building and nurturing relationships with Indigenous communities, Leaders, Elders, Healers, Language Speakers, Oral Historians and Knowledge Keepers Experience with Indigenous cultural safety training, anti-racist practice and trauma-informed care Well-developed decision-making, problem-solving and judgement skills are required Good interpersonal, oral and written communication skills Ability to have and use diplomacy and tact at all times Proven ability to work as a team member and independently Experience in healthcare an asset Demonstrated lived experience as a member of the constitutionally recognized Indigenous peoples of Canada (First Nations, Inuit, Métis) preferred Facilitation and/or teaching experience to a variety of diverse audiences is an asset Experience in program development and implementation an asset Fluency in an Indigenous language an asset Fluent in use of Microsoft Office applications (Outlook, Teams, PowerPoint, Excel, etc.) Experience working in a fast-paced environment, experience working in acute care an asset. Must be willing to travel across hospital sites in the Toronto Central region

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. Competitive offer packages Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP Healthcare of Ontario Pension Plan (HOOPP)) Close access to Transit and UHN shuttle service A flexible work environment Opportunities for development and promotions within a large organization Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration. All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

Department

• Other (Not
• Listed)
• Compensation: CAD 43.47 - CAD 54.34 - hourly