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  3. Case Manager (OT, RN, MSW)
GP

Case Manager (OT, RN, MSW)

GPCSO·Ottawa, Ontario

Full TimeOn Site2-5 yrsPosted 1 day ago
Practice for this role

Case Manager (OT, RN, MSW)

How this role compares

Computed from live listings

  • 52 similar openings in the Ottawa area · median CA$70,163

About the role

Case managers provide assessment, treatment, and follow-up care to seniors experiencing mental health symptoms or dementia-related behavioral changes. They develop person-centered treatment plans and collaborate with families, psychiatrists, and community partners to promote client independence.

Who We Are

Geriatric Psychiatry Community Services of Ottawa (GPCSO) is a fully bilingual community mental health program funded by Ontario Health serving older adults in the Ottawa region.

We work with older adults living in our community to optimize their mental health and/or dementia with behaviour change.

At GPCSO we strive to provide excellence in mental health care for seniors.

We provide expertise and leadership in community geriatric psychiatry through holistic care to our clients and their circle of support, in collaboration with our partners.

Our values are reflected in all levels of our organization, from dignity and compassion, to respecting diversity and lifelong learning.

GPCSO Case Management

Case managers are an integral part of a dedicated interdisciplinary team providing care to older adults. Visit our program page GPCSO [https://www.gpcso.org/en/index.aspx] for more information. If you are passionate about working with older adults and dedicated to providing the best care, we would like to get to know you!

What We Offer

  • Competitive benefits program OR generous percentages in lieu of benefits and annual leave
  • Defined benefit pension plan (when applicable)
  • Wellness program and on-site gyms
  • Mental health support through our Employee and Family Assistance Program
  • Professional development and learning opportunities

Summary of the role

Reporting to the Executive Director, Case Managers are Registered Nurses, Occupational Therapists, or Social Workers. They provide assessment, treatment, and follow-up to seniors with mental health symptoms and/or dementia with responsive behaviours. We support clients and family/caregivers to address mental health care needs through short-term case management and collaboration with other senior-focused organizations to promote independence and well-being.

Responsibilities

of a case manager:

  • Conducts a comprehensive multi-dimensional psychosocial assessment of clients in their homes and develops a person-centred treatment plan.
  • Delivers interventions to:
  • Support self-management of mental health symptoms,
  • Understand and reduce behavioural expressions in persons living with dementia,
  • Enhance caregiver understanding of approaches to care that support meaningful engagement,
  • Characterize and communicate risk and collaborate with clients, family members and health care partners to understand options, implement decisions and balance risk versus autonomy,
  • Make referrals to community resources and other health care agencies to support client goals.
  • Works closely with the geriatric psychiatrist in the provision of high-quality mental healthcare
  • Collaborates with community partners to support increased capacity to care for older adults living with dementia and/or psychiatric conditions in the community.
  • Communicates clearly and effectively with Primary Care Practitioners and referral sources

Qualifications

Required

  • Occupational Therapist with a Bachelor or Master's degree or Social Worker with a Master's degree or Registered Nurse
  • Member in good standing in a professional college (CNO, COTO, or OCSW&SSW)
  • Driver’s license and access to a reliable automobile

Preferred

• Bilingualism strong asset

  • Key Competencies
  • Comprehensive knowledge of psychiatric conditions affecting older adults
  • Knowledge of community resources
  • Excellent written and verbal communication skills

Additional Information

This posting is intended to fill an existing vacancy.

All applicants must provide a recent CV, and a cover letter that clearly indicates that they meet the required qualifications. Copies of your degrees and certifications, if applicable, in one of Canada’s official languages must also be included. Please note that any inaccuracies in the information provided may result in your application being rejected.

Please note that the pre-screening questions must be submitted by all applicants as part of the application process and that answers are for information purposes only and will not disqualify internal candidates from competitions provided that the candidate meets the required qualifications of the position as per the posting.

GPCSO uses artificial intelligence to screen and assess answers provided by applicants. All applications received are subsequently reviewed by a member of our team. The information received, including that which is reviewed and analyzed by artificial intelligence, is used and stored in a secure environment and in accordance with GPCSO’s privacy policy PHIL 04 - Privacy and Confidentiality of Personal Information.

GPCSO promotes the principles of diversity and inclusion and adheres to the Employment Equity Act and Accessibility for Ontarians with Disabilities Act. GPCSO is committed to developing inclusive, barrier-free selection processes and work environments. If contacted regarding this competition, please advise the departmental official of the accommodation measures which may be required to enable you to be assessed in a fair and equitable manner.

All GPCSO employees are required to provide proof of full vaccination for all identified communicable diseases as per our Communicable Diseases: Health Surveillance and Management policy.

An acknowledgement of receipt will be sent following the submission of your application. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

The next step is yours; apply now!

Requirements

Candidates must hold a degree in Occupational Therapy, Social Work (Master's), or be a Registered Nurse with active professional registration. A valid driver's license and access to a reliable vehicle are required for home visits.

  • bachelor degree
  • postgraduate degree
  • Communication
  • Referral management
  • Case management
  • Crisis intervention
  • Treatment planning
  • Dementia care
  • Risk assessment
  • Patient advocacy
  • Interdisciplinary collaboration
  • Psychosocial assessment
  • Clinical documentation
  • Mental health care
  • Geriatric psychiatry
  • Caregiver support

Benefits

  • Wellness program
  • Mental health support
  • Employee and family assistance program
  • Defined benefit pension plan
  • Competitive benefits program
  • On-site gyms
  • Professional development and learning opportunities

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Ottawa, Ontario
Posted
Sep 1, 2026
Application
Employer website
GP

Hiring organization

GPCSO

GPCSO is hiring in Ottawa, Ontario. This opening is listed as full_time.

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Market context

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.

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