Outreach Worker HART Hub

Evaluate risk factors (e.g., self-harm, overdose, harm to others) and prioritize urgent safety concerns.

Respond to mental health crises or substance use-related emergencies by using de-escalation techniques and providing calm, supportive interventions.

Distribute naloxone (Narcan) and educate individuals on how to use it in case of an opioid overdose.

Assist in coordinating emergency response if needed, by calling emergency services for a medical emergency or mental health crisis supports.

Assist with connecting individuals to health care services, including general medical care, dental services, and mental health support and treatment.

Work with individuals to refer them to shelter and safe bed options.

Foster partnerships with local organizations and service providers to help increase access to a wide range of supports, from healthcare to social services to housing resources.

Work closely with other service providers to ensure a coordinated approach to service delivery.

Required Knowledge, Skills, and Abilities

• Degree/diploma in a related field or relevant work/lived experience
• Lived experience within the priority population and/or experience working with racialized people, indigenous people, people who engage in sex work, prisoners/ex-prisoners, people with mental health issues, people who have experienced trauma, people who have experienced homelessness or street involvement is considered an asset
• Excellent understanding and commitment to harm reduction practices and principles
• Demonstrated experience with overdose prevention and response, and ability to physically intervene in an overdose situation
• Awareness of and sensitivity to the health issues of a diverse community
• Understanding of impacts of systemic oppression on marginalized individuals and communities
• Demonstrated interpersonal, decision making, conflict management, critical thinking, organizational skills and ability to work collaboratively within and across teams
• Strong oral and written communication skills
• Must be drug and sex positive.
• Proficiency in the use of computer technology and various software applications.
• Understanding of Anti-oppression principles and ability to work effectively with people of various cultural, age and economic backgrounds
• Knowledge of the Regent Park area and issues affecting the community
• Commitment to valuing diversity, equity, partnerships and advocacy in keeping with Regent Park Community Health Centre’s Strategic Direction.
• Must have full COVID 19 vaccines for the protection of clients and staff

Regent Park CHC is committed to equity in our hiring and employment practices. Applications are encouraged from qualified individuals who are Indigenous people, members of racialized communities, individuals of diverse sexual orientation and gender identification, persons with disabilities and others protected under the Human Rights Code as well as individuals with lived experience in the Regent Park community. This is a bargaining unit position within OPSEU Local 5115.

Please submit your application on or before September 9, 2026

We thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. RPCHC is committed to developing an inclusive, selection process and work environment. If contacted, please advise the hiring manager if you require any accommodation during the interview process.