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  3. Housing First Intensive Case Manager - Reaching Home Division
GS

Housing First Intensive Case Manager - Reaching Home Division

Good Shepherd Centres·Hamilton, Ontario

CA$25 - CA$25/hrFull TimeOn Site0-2 yrsPosted 1 day ago
Practice for this role

Housing First Intensive Case Manager - Reaching Home Division · CA$25 - CA$25/hr

How this role compares

Computed from live listings

  • -16% vs. median posted rate for behavioral health healthcare roles in Hamilton, Ontario (CA$29.75/hr, n=73)
CA$20.94/hr · p10p90 · CA$81.92/hr
this role: CA$24.89/hrmedian CA$29.75/hr

Shaded band: the middle 50% of 73 posted behavioral health healthcare roles in Hamilton, Ontario rates. This role sits in the 24th percentile.

About the role

Pay for this role is about 16% below the Hamilton, Ontario median for behavioral health healthcare roles.

Provide trauma-informed intensive case management to youth, women, and families experiencing chronic homelessness to help them secure permanent housing. Coordinate with community agencies and conduct home visits to ensure individualized support needs are met.

Rate of pay- $24.89/ Hourly Reason for posting

This posting is for an existing vacancy Hours – 37.5 hours per week.

Shifts are

Monday to

Friday (9:00am to 5:00pm) with one late shift (11:00am to 7:00pm) per week on a set schedule.

One

Saturday day shift (9:00am to 5:00pm) once approximately every six weeks. Some flexibility in work hours may be required.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca This opportunity is with our Good Shepherd – Reaching Home How You Will Make an Impact The successful candidate will extend our mission to residential and non-residential clients through the provision of respectful and appropriate housing support services. This may include case management, crisis intervention and supportive counseling. The incumbent must be able to work independently in a challenging and rewarding values-based environment. Provide trauma informed intensive case management to youth, women and families who are experiencing chronic homelessness Work with service users in the community to secure permanent housing and will provide ongoing case management supports for up to 24 months Partner with various agencies to leverage and coordinate assets and services available in the City of Hamilton to ensure that service users have their individualized housing and support needs met Work takes place in the office, overflow hotels, emergency shelters, and in the community Accompany service users to community appointments, apartment viewings, and will attend service users' homes for monthly home visits Must be willing and able to assist service users in a hands-on capacity Time management skills are necessary in a high energy, rapidly paced environment Ability to work independently and as part of an interdisciplinary team To observe all Good Shepherd health and safety rules and work in compliance with the provisions of the Occupational Health and Safety Act and its regulations to minimize risk to clients, staff and others as well as to the property of the Good Shepherd Non-Profit Homes. What You'll Bring to Our Team Post-secondary education in Social Service or a related field is required. Minimum 1-year related experience or equivalent combination of education, training and experience in Social Services or a related field Have strong knowledge of and experience working with a range of issues impacting youth, women, and families including homelessness, violence against women and children, poverty, mental illness and substance use Commitment to and experience working within a person-centered, trauma-informed, harm reduction and housing first framework Excellent interpersonal and conflict resolution skills, verbal and written communication, time management and organization, and ability to prioritize workload Ability to work cooperatively and collaboratively within an interdisciplinary team CPR certification or willingness to be certified is required Valid G license required Fluency in a 2nd language is an asset Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd

What We Offer

Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP) POSITIVE and ENCOURAGING atmosphere Make a difference and provide HOPE Extended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Requirements

Requires post-secondary education in Social Service or a related field and at least one year of related experience. Must possess a valid G license and demonstrate knowledge of issues such as homelessness, mental illness, and substance use.

  • high school
  • Time Management
  • Organization
  • Case Management
  • Communication
  • Conflict Resolution
  • Crisis Intervention
  • Interdisciplinary Teamwork
  • Trauma Informed Care
  • Harm Reduction
  • Supportive Counseling
  • Person-centered Care
  • Housing First Framework
  • Anti-oppressive Practice
  • Anti-racist Practice

Benefits

  • Extended Health Benefits
  • Professional Development
  • Staff Recognition Programs
  • Employee / Family Assistance Program
  • Self-care Supports

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
CA$25 - CA$25/hr
Location
Hamilton, Ontario
Posted
Aug 27, 2026
Application
Employer website
GS

Hiring organization

Good Shepherd Centres

We are a human services and community health agency and we serve all those who come to us in need. Our goal is to support people through crisis and assist them in re-establishing healthy and productive lives in the community. Our services are free of cost and are offered without...

IndustryHealth and Human Services
TypeNonprofit
Size201-500 employees
View profile

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Market context

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.

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