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  3. Service Coordinator - HUB
WR

Service Coordinator - HUB

Winnipeg Regional Health Authority·Winnipeg, Manitoba

CA$47 - CA$60/hrFull TimeOn Site2-5 yrsPosted 7 days ago
Practice for this role

Service Coordinator - HUB · CA$47 - CA$60/hr

How this role compares

Computed from live listings

  • +9% vs. median posted rate for behavioral health roles in Winnipeg, Manitoba (CA$43.08/hr, n=109)
  • 129 similar openings in the Winnipeg area · median CA$43.53/hr
  • 9 days median time this employer’s postings stay open (last 90 days)
CA$5.85/hr · p10p90 · CA$108/hr
this role: CA$46.91/hrmedian CA$43.08/hr

Shaded band: the middle 50% of 109 posted behavioral health roles in Winnipeg, Manitoba rates. This role sits in the 63rd percentile.

About the role

Pay for this role is about 9% above the Winnipeg, Manitoba median for behavioral health roles.

The Service Coordinator is responsible for screening and assessing referrals to determine appropriate placement within the FACTT and ACT teams. They provide clinical leadership, consultation, and expertise in behavioral assessment and intervention to support multi-disciplinary community mental health teams.

Requisition ID

  • 409700
  • Position
  • Number: 20089514
  • Posting
  • End
  • Date:
  • September 2, 2026
  • City:
  • Winnipeg
  • Employer:
  • Shared
  • Health
  • Site: Shared Health - Shared Health, Mental Health & Addiction Department /

Unit

SH - Flexible Assertive Comm Treatment Job Stream: Clinical Union: MAHCP

Anticipated Start Date

09/21/2026 FTE: 1.00 Anticipated Shift: Days Work Arrangement: In Person Daily Hours Worked: 7.25 Annual Base Hours: 1885 Salary: $46.905, $49.588, $52.425, $55.423, $58.584, $60.324 Shared Health leads the planning and coordinates the integration of patient-centered clinical and preventive health services across Manitoba. The organization also delivers some province-wide health services and supports centralized administrative and business functions for Manitoba health organizations. Position Overview HUB – Flexible ACT - ACT

Shared Health is implementing wrap- around multi-disciplinary community mental health teams for individuals who have severe mental illness. These teams will be composed of the HUB, FACTT and ACT teams. The teams will work with individuals who have a severe mental illness and may have been in hospital for extended periods of time, in a special contract, use a number of services and require regular supports to assist in community living. Individuals do not require a diagnosis of primary psychosis but may have a mental illness diagnosis, behavioral complexity, co-existing medical conditions, cognitive impairment, addictions, be involved with the criminal justice system and do not meet the criteria for other mental health programs or services.

The model is a dual intensity level approach and allows for a coordinated approach of care, less intensive FACTT (with ability to scale up to ACT for a temporary duration of time), and continuously intensive ACT.

The HUB will be responsible for

the assessment, intake and navigation of individuals that are referred for services. the development and oversight of the provincial standardization for FACTT and ACT teams in Manitoba. the development of the eligibility criteria and referral pathways to and from the services, identify gaps in services and develop solutions. data collection, oversight, and analytics. consultation and assessment for service strategy planning for client and families. the assessment and reassessment of clients for appropriateness for FACTT and ACT.

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Salary
CA$47 - CA$60/hr
Location
Winnipeg, Manitoba
Posted
Aug 25, 2026
Closes
Sep 3, 2026
Application
Employer website
WR

Hiring organization

Winnipeg Regional Health Authority

The Winnipeg Regional Health Authority (WRHA) is one of the largest and most diverse health regions in Canada. It is responsible for providing health care to more than 700,000 people living in the City of Winnipeg as well as the surrounding Rural Municipalities of East and West...

IndustryHospitals and Health Care
TypeGovernment Agency
Size10,001+ employees
View profile

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The Flexible ACT team (FACTT) will service a broader mental health client population.

FACTT will be responsible for

case management services in the community. has the ability to provide more intensive treatment services for a short period of time when needed by the individual.

The ACT team would allow for intensive service for individuals with severe mental illness and have a number of functional and adaptive needs. The ACT team will provide 24-hour wrap around services provided by a multi-disciplinary team.

Main Function

Under the general supervision of the Team Leader HUB/FACT, the Service Coordinator - HUB is responsible for providing reviews, screening and assessments of all referrals to the FACTT and ACT teams determining which team the individual will be directed to for ongoing services.

In collaboration with the HUB Psychologist; the Service Coordinator - HUB will provide clinical expertise and leadership specific to assessment of criteria, functional, adaptive and behaviors of concern of the individual. They will provide expertise in the area of clinical practice, consultation, supervision, inter-professional collaboration, education, training and program planning. Experience

Minimum of four years of relevant experience working with adults in clinical practice in a community mental health setting.

Additional clinical experience working with specialized populations, including adolescents/young adults or seniors, is of benefit.

Experience in consultative or supervisory role.

Demonstrated skill and experience working with inter-disciplinary staff and promoting collaborative inter-professional practice.

Comprehensive knowledge, training and experience in advanced level clinical practice in both assessment and intervention, with a behavioral focus.

Experience in the assessment and treatment of complex mental illnesses and related behavioral presentations.

Further experience working with individuals with intellectual disabilities and/or developmental disorders is an asset.

Education (Degree/Diploma/Certificate)

BSW, OT, PT, BSc PN, RPN, BN, RN, SLP, RD, or related health/human service degree required. Specific discipline required will be based on the operational needs of the inter-disciplinary team.

Special training

Aboriginal Cultural Awareness Workshop.

Thorough understanding of recovery principles, recovery-oriented practice and a comprehensive understanding of the environments, conditions and practices that support the recovery of individuals and families.

Extensive knowledge of key intervention models including but not limited to: Behavior Modification, Behavioral Intervention and Management, Recovery model, Psychiatric/Psychosocial Rehabilitation, Strength Based Perspective, Crisis Response, Case Management, Motivational Interviewing, and Trauma Informed Practice.

Proficiency in observing and assessing behaviors and developing customized behavioral intervention plans.

Additional training and experience in Applied Behavior Analysis (ABA) and/or Board Certification through The Behavior Analyst Certification Board (BACB) is an asset.

Training in Non-violent Crisis Intervention, Prevention and Management of Aggressive Behavior, and Applied Suicide Intervention Skills Training (ASIST).

Certification/Licensure/Registration

Active member in good standing of an associated regulatory body as appropriate.

Qualifications: and Skills

Adheres to all safety and health regulations and safe work practices.

May be required to perform other duties and functions related to this job description not exceeding above stated skills and capabilities.

Comprehensive knowledge and understanding of Flexible ACT, psychosocial rehabilitation, recovery, and empowerment.

Comprehensive knowledge and understanding of evidence-based practices, including current knowledge of best practices in the area of Assertive Community Treatment.

Superior organizational and time management skills in managing and prioritizing urgent requests for consultation and support over less urgent or time sensitive requests.

Ability to work with minimal supervision and function well within the context of a team.

Comprehensive knowledge and understanding of co-occurring mental health and substance use disorders.

Ability to positively engage others and inspire a broad range of partners and stakeholders to facilitate collaborative intervention and practice.

Understands the impact of stigma and discrimination pertaining to mental health and mental illness.

Ability to examine and evaluate current research and literature and apply continued learning to daily work.

Proficient use of web-based and personal-computer based software including Microsoft Word, Excel and PowerPoint.

Physical Requirements Not Applicable

  • We have a unique ability to work together to make health care better.
  • If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.
  • Interested candidates should select the "Apply" icon below to upload their cover letter, resume and copy of licenses/certification.
  • This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment.
  • The successful candidate will be responsible for any service charges incurred.
  • A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
  • Please note that an employee is not permitted to hold two or more positions in Shared Health that combine to equal more than 1.0 FTE.
  • Shared Health values and supports employment equity and workplace diversity and encourages all qualified individuals to apply.
  • We thank all applicants but only those selected for an interview will be contacted.
  • We welcome applications from people with disabilities.
  • Accommodations are available upon request during the assessment and selection process.
  • Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce.
  • Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

Market context

Behavioral health roles in Manitoba

Behavioral-health roles in Manitoba often draw steady interest because employers look for licensed professionals who can support adults with complex needs in clinical, community, and outreach settings. Competition is usually strongest for candidates who already hold an active license, ASIST certification, and supervised counselling experience, since those credentials can narrow the applicant pool. Review the AI-summarized requirements and benefits on this platform to quickly confirm fit, then tailor your application to highlight adult counselling experience and current credentials.

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