The Family Support Worker provides mental health and developmental support to children, youth, and their families within a clinical team framework. Responsibilities include case management, crisis response, service coordination, and the facilitation of psycho-educational groups.
Expense claim reimbursement for mileage and meals when traveling across the district Flexible work schedule following accrual of flex time Opportunities for growth and professional development Agency Wellness Committee initiatives Financial assistance with relocation is available
The Family Support Worker (FSW), Children's Services is a full-time permanent role based on-site, in-person in Geraldton, ON. Working within a Recovery Framework, the Family Support Worker (FSW), Children’s Services supports children and youth (birth to 17 years of age), living with mental health challenges and/or developmental disabilities, and their families/guardians and communities across the District of Thunder Bay. The FSW, Children’s Services works as an integral part of a clinical team, and collaboratively with Children’s Counsellors, and is responsible to provide mental health and developmental supports, including but not limited to: targeted prevention (e.g., education, facilitation of psycho-social educational groups, presentations, etc.), case management and service coordination including referrals to specialized services, crisis response and family support. The FSW reports directly to the assigned Clinical Services Manager.
Qualifications/Requirements College Diploma in a field related to community and social services and/or human service field is required.
University degree in Human Service Field, is preferred.
Education that grants eligibility or qualifying status at the time of application with a regulated membership in a Regulated profession is preferred.
A preference of three (3) years’ experience in a mental health and/or developmental services agency providing interventions and/or support for children, youth and families.
The ability to effectively support families and develop sustainable, professional relationships.
Familiarity with developing goals and plans of care for children, youth, and families based upon their individual needs and circumstances, using the principles of person-centered care planning, self-determination, and choice, and providing services reflective of this plan.
Experience in the delivery of one-on-one supportive counselling and/or skill building and group facilitation.
Experience in the development of psycho-educational groups, workshops and presentations.
Sound knowledge of the child protection system in Ontario and relevant legislation.
Awareness and commitment to valuing the role of diversity, equity, and inclusion in the workplace and within the community being served by the position.
An understanding of the impacts of intergenerational trauma in the Indigenous community and a sound understanding of culturally relevant approaches in service delivery.
Clear understanding of how systemic racism and oppression have adversely affected the social determinants of health for BIPOC (Black, Indigenous, and other People of Colour) communities with a demonstrated ability to apply an anti-oppressive/anti-racist perspective in service delivery throughout the lifespan.
Ability to recognize and identify situations where incidents of and imbalance of power and privilege may occur and can result in possible negative impacts for service users.
Knowledge of the range of community health and social services across the District of Thunder Bay, and Northern Ontario, and how to access the same.
Knowledge of and experience with clinically sound documentation standards.
Sound clinical acumen.
An understanding of the Personal Health Information Protection Act (PHIPA) and the ability to effectively apply privacy practices within the rural living context.
Applied Suicide Intervention Skills Training (ASIST) is considered an asset.
Demonstrated ability to work both independently and collaboratively as a member of an interdisciplinary team.
Clear understanding of scope of practice as it relates to the position and in keeping with the applicable Regulatory College and performance of duties within this scope.
Advanced skills in oral and written communication.
Working knowledge of Microsoft Office Suite.
As our work puts us in direct contact with vulnerable persons in our community, with health and safety as a priority, the successful candidate must complete or obtain the following before the commencement of their employment: A Vulnerable Sector police check.
A positive police check does not automatically disqualify an applicant for a position with North of Superior Counselling; however, the Police Check will be reviewed and evaluated to decide on suitability for employment to the specific duties and responsibilities of the position being filled.
North of Superior Counselling Programs is an equal-opportunity employer.
We benefit from the diversity of lived experiences in the workplace and encourage applications from qualified candidates who reflect the diversity of the communities we serve.
North of Superior Counselling Programs participates in the Government of Canada’s 50-30 Challenge.
This program challenges organizations to improve access for women and/or non-binary people and other equity-deserving groups, including those identifying as racialized, Black, and/or people of colour, people with disabilities (including invisible and episodic disabilities), 2SLGBTQ+ and/or gender and sexually diverse individuals, and Aboriginal, and/or Indigenous Peoples to increase the representation and inclusion of diverse groups within their workplace.
Under the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act, and North of Superior Counselling Programs' policies, accommodation requests will be considered throughout the hiring process.
We thank all applicants; however, only those selected for interviews will be contacted.
Are you seeking exceptional experience working to improve mental health and social well-being in rural communities utilizing a generalist approach?
Look no further than North of Superior Counselling Programs (NOSP)!
At NOSP, we are a non-profit multi-service agency dedicated to working together to optimize health and well-being throughout the lifespan.
We strive to provide equitable, accessible, and client-driven services that make a real difference in the District of Thunder Bay.
Our services include on-site individual and group-based counselling and/or case management for mental health and addictions, school-based counselling, parental support, and access to specialized services like assessment and referrals for live-in treatment programs.
But that's not all!
We also provide supportive roles in formal, on-site, and virtual psychiatry and psychology diagnoses and assessments.
Plus, we offer housing case management with rental supplement support programs.
Through our incredibly dedicated volunteers, we provide enrichment and social engagement (EASE) to Adults (18 plus) with a physical disability or older adults (55 plus).
At NOSP, we believe in a generalist approach to care.
We aim to collaborate with other service providers to deliver responsive wrap-around, whole-health care through person-centric goal planning.
Through clear systems of care and innovative approaches, we strive to provide positive mental health outcomes for young people, adults, and families across the diverse communities of the District of Thunder Bay.
Are you curious about who we are and what we do?
Visit our website at http://www.nosp.on.ca. Discover how NOSP is making a difference, and join our team in improving mental health and social well-being in Northern Ontario's rural communities!
A college diploma in a community or social services field is required, with a university degree preferred. Candidates should have approximately three years of experience in mental health or developmental services and a strong understanding of child protection and culturally relevant care.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
