Good Shepherd Centres·Toronto, Ontario
The Community Mental Health Worker provides direct support, education, and referral services to tenants within a supportive housing program to foster recovery and community integration. They are responsible for case management, crisis intervention, and facilitating life skills programming while maintaining a safe and respectful environment.
$ 31.96 – $ 35.61 per hour (Starting salary will be determined by relevant experience, qualifications, internal equity, and market conditions.)
Reason for
Posting: The posting is for an existing position.
At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca This opportunity is with our Good Shepherd - Non-Profit Homes, Toronto. How You Will Make an Impact The CMHW will demonstrate a compassionate, non-judgmental and patient demeanor when working with clients to develop a level of trust, so they feel secure in being supported to reach their highest level of skill development possible. This level of trust will be established and maintained by involving the client as much as possible in discussion around their goals and recovery process. The Community Mental Health Worker will: Provide support, information, education and referral services to tenants of the Supportive Housing Program and encourage tenants to integrate into the community. Service will be delivered using a mental health recovery focused psychosocial rehabilitation model Assist clients in navigating activities of daily living up to and including leisure, self-care and any other forms of support that may be relevant to tenant's goals for increased quality of life and well-being Encourage, provide and assist tenants in maintaining their housing in the community by providing opportunities for skill support and resource development Provide direct programming as needed by tenants, i.e. life skills programming, daily living skills development, conflict resolution, crisis intervention and prevention, supportive counseling, advocacy, referrals, reducing social isolation, budgeting, community building, case management, educational and vocational community opportunities To comply with standards of confidentiality and circle of care when assisting tenants and including community partners in their care Ensure service is provided in a dignified, culturally competent and respectful manner that reflects the charism of Good Shepherd and which reflects an integrated anti-racism/anti-oppression framework Demonstrate a work ethic in leadership and role modelling of behaviors that demonstrates the Mission, Vision and Values of Good Shepherd Non-Profit Homes. Liaise with other voluntary and statutory community workers to provide support and resources for each tenant as required Responsible to carry an on-call cell phone for coverage during the week and weekends on a rotational basis Promote services based on the principles of trauma informed recovery Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations What You'll Bring to Our Team This position requires a university degree, ideally in Social Work, Nursing, Occupational Therapy or equivalent plus two years' work-related experience, particular to persons who experience mental illness and homelessness. Other combinations of education and experience will be considered Must be committed to principles of psychosocial rehabilitation, the Recovery model, and a harm reduction approach Knowledge of community resources and services in Toronto CPR/First Aid certification Demonstrated ability to adapt in a fast paced and changing work environment Hospitable in dealings with clients/public / volunteers / staff, and other key stakeholders Respectful and compassionate demeanor. Organizational skills to provide client assessments, direct service, community liaison work, and documentation are required Demonstrated cultural sensitivity, respect for client independence and empowerment, and consumer-driven care A driver's license and clear drivers abstract is recommended Fluency in a language in addition to English is an asset
Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP) POSITIVE and ENCOURAGING atmosphere Make a difference and provide HOPE Extended Health Benefits Join our team and be part of a group that values hard work, dedication, and the importance of maintaining a positive environment for everyone. Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve. Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.
Candidates must possess a university degree in Social Work, Nursing, Occupational Therapy, or a related field, along with at least two years of experience working with individuals experiencing mental illness and homelessness. A valid driver's license and CPR/First Aid certification are also required.
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Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.