Island Health·Victoria, British Columbia
Provide clerical support to clinical staff and services. Type and format documents. Maintain client records related to admissions, discharges, and transfers. Provide receptionist services. Answer general inquiries. Greet clients. Book appointments. Travel between multiple sites when required
Close Date Location 3960 Quadra - MHSU EPI (VQSC) - Victoria, BC CA Eric Martin Pavilion (EMP) - Victoria, BC V8R 4Z3 CA (Primary) Work Area (FBA Only) Multi-Site Yes Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time As Required, 0830-1630 Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $26.42 - $28.25 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Sep. 8 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.
Grade 12 graduation.
Additional courses in Microsoft Office.
One year of recent related clerical experience or an equivalent combination of education, training, and experience.
Ability to type 55 words per minute.
Proficiency with Microsoft Office applications.
Ability to operate office equipment.
Strong oral and written communication skills.
Ability to manage multiple tasks and priorities.
Ability to work as part of a client-focused team.
Ability to deal with the public tactfully and courteously.
Ability to exercise discretion and maintain confidentiality.
Experience working with adults and youth with mental health and substance use issues preferred
Market context
In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.