County of Wellington·Centre Wellington, Ontario
The Personal Support Worker assists residents with activities of daily living and personal care to promote their quality of life and independence. They work as part of a team to observe and report changes in resident conditions while adhering to all safety and privacy policies.
Wellington County consistently ranks as one of the safest communities in Canada and is home to vibrant economies, active and inclusive communities, and beautiful landscapes.We are committed to building and maintaining a respectful, inclusive and equitable workplace that is representative of the community we proudly serve. The County is looking for individuals who are committed to public service, enjoy collaborating with others and share the County’s values. We value applicants with a diverse range of skills, experiences, and competencies, and are looking forward to welcoming new members to our talented team.The County offers a generous compensation, benefits and pension package. We also offer ongoing career and development opportunities to our employees, with a commitment to health and well-being.Posting ID: 2552 - This recruitment is for an existing vacancy.
Reporting to the Registered Staff, the Personal Support Worker assists residents with activities of daily living, including personal care, using the principles of resident focused care. The Personal Support Worker, through their work, contributes to the quality of life of residents by meeting social, emotional, spiritual and physical needs and promoting independence, dignity, mobility, personal appearance, comfort, and safety.
The Personal Support Worker works as a member of the team, communicates effectively, and observes and reports changes in resident condition to the Registered Nurse/Registered Practical Nurse. As a team member, the Personal Support Worker will adhere to all policies and procedures. The Personal Support Worker will support and demonstrate the mission, vision and values of Wellington Terrace through care, compassion, and positive attitude. PRINCIPAL RESPONSIBILITIES
Applies the fundamental principle of the Fixing Long-Term Care Act, 2021 in the operation of the home.
Applies time management techniques.
Attends all annual mandatory in-services.
Communicates effectively with residents and members of the team.
Contributes to the resident’s care plan in accordance with the policies of Wellington Terrace.
Demonstrates knowledge of situations requiring immediate attention and appropriately notify Registered Nurse/Registered Practical Nurse.
Completes all documentation on the Point of Care system accurately in a timely fashion as close to the time care was completed possible.
Demonstrates knowledge, skill, and attitude required to assist residents with activities of daily living and personal care.
Works in a responsible manner.
Identifies, responds to, and reports resident abuse.
Recognizes and responds to behaviours, or changes in behaviours, related to illness or other conditions.
Recognizes and responds to the physical, intellectual, emotional, mental, spiritual and cultural needs of the resident.
Recognizes cognitive impairment and uses approaches and techniques to assist the resident and their family.
Respects and adheres to all policies related to privacy and confidentiality.
Respects the rights of the resident and the resident’s family.
Respects the unique individuality of each resident.
Provides support and assistance to residents who are terminally ill and dying.
Attends all team meetings when possible and reads all meeting minutes when absent.
Takes direction in all outbreak/infection control issues.
Responds to emergency fan-out when initiated.
Personal Support Worker Certificate from a Ministry of Health and Long-Term Care approved programme or equivalent. Experience as a Personal Support Worker, preferably in Long-Term Care. This position requires the ability to work all shifts, including weekends and participation in the Wellington Terrace On-Call Rotation, as scheduled. Police Vulnerable Sector Check required upon hire.
$33.54 - $38.75; includes provincial wage enhancement (2026 Non-Union Compensation Grid).Pension: As a non-full-time (NFT) employee of an OMERS employer, you are eligible to elect to join the OMERS Pension Plan at any time. Enrollment in OMERS is voluntary.Medical
Responsibility
Time: One day for every 1,000 hours worked, up to a maximum of three days annually.
Paid out on each pay at the rate of six percent; increases based on length of service.The County of Wellington is committed to providing inclusive access and accommodations for disabilities throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accommodation for a disability through the recruitment process, please let us know and we will work with you to meet your needs.Personal information is collected pursuant to the Municipal Freedom of Information and Protection of Privacy Act and will be used only to evaluate the suitability of applicants for employment.
Candidates must hold a Personal Support Worker Certificate from a Ministry of Health and Long-Term Care approved program. The role requires the ability to work all shifts, including weekends, holidays, and on-call rotations.
Market context
Personal Support Worker roles in Ontario are typically in steady demand because employers need reliable, resident-focused care in long-term care, retirement, and community settings. These positions are competitive when applicants show caregiving or senior care experience, safe lifting ability, and strong communication, especially where dignity and privacy are emphasized. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to highlight hands-on resident support and teamwork.