Island Health·Duncan, British Columbia
Perform admitting duties. Operate switchboard systems. Perform cashier and reception duties. Perform clerical duties using computerized systems and applications for a multi-site operation. Support patient safety and continuous quality improvement
Close Date Location Cowichan District Hospital (CDH) - Duncan, BC V9L 1E5 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 0600-1400, 0700-1500, 0900-1700, 1500-2300, 1500-2000, 2300-0700 Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $29.24 - $29.24 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Sep. 21 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Mission, Vision and Values, and strategic directions of Vancouver Island Health Authority patient safety is a priority and a responsibility shared by everyone at VIHA and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Utilizing a variety of computerized systems and applications for a multi-site operation, the Admitting-Switchboard Clerk performs admitting, switchboard, cashier and reception duties as well as a variety of clerical duties.
Grade 12 and two years of recent related experience, or an equivalent combination of education, training, and experience. Requires keyboarding at 45 wpm, knowledge of medical terminology, ability to operate related equipment, effective verbal and written communication, ability to deal effectively with others, organization, and physical ability to perform the duties.
Market context
In British Columbia, Admitting and Switchboard Clerk roles are commonly needed in hospitals and other care settings that rely on accurate patient intake and call routing. These positions are competitive because employers often look for recent related experience, strong communication, medical terminology knowledge, and the ability to work quickly and accurately with equipment and records. Review the AI-summarized requirements and benefits on this page to save time, then confirm your typing speed, availability, and experience match the posting before applying.