The Mental Health Intake Specialist is responsible for administering clinical assessments, triaging clients to appropriate services, and providing service navigation. They also provide interim support to clients with mild to moderate depression and anxiety in alignment with OSP clinical guidelines.
Why work for CMHA York Region?
We deliver quality mental health and addictions services that promote recovery and health, and end stigma.
https://cmha-yr.on.ca/careers/ [https://cmha-yr.on.ca/careers/]
1 Contract, Part-time position: 14 hours per week, evenings may be required
Reason for opening: An existing vacancy
Closing Date: September 3, 2026
$31.01 per hour
The Mental Health Intake Specialist role works out of our Vaughan Office (8271 Keele Street, Vaughan ON L4K1Z1). Travel to other offices may be required.
The Mental Health Intake
Specialist is responsible for a combination of the following functions: administering assessments (Clinical Intake, Triage Assessment and CITA), triaging clients to appropriate services, providing service navigation, and providing interim support to clients.
The Mental Health Intake Specialist will provide these functions in alignment with the clinical guidelines of the Ontario Structured Psychotherapy (OSP) program.
The client population includes those with mild to moderate depression, anxiety and anxiety-related conditions.
This role is Hybrid. At this time, clinicians are working from our Vaughan office 1-day/week. This may change over time.
Education, Requirements, and Certifications
Advanced fluency (written, verbal and reading) in English, Cantonese and Mandarin is a requirement
Registered Social Worker or Social Service Worker, with a related social service worker diploma or Bachelor of Social Work.
Full Member (not in qualifying stage) in good standing of the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
Prior Work Experience
Two or more years of experience fulfilling the duties of a Social Worker or Social Service Worker in a mental health setting is required.
Two or more years' experience in conducting psychiatric/mental health intake assessments (psychiatric/mental health assessment, gathering relevant information, and triaging), with focus in mood and anxiety disorders, preferred.
The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.
If you are interested in this opportunity, click on the “Apply Now” button above and proceed to upload your cover letter and resume.
1. Cover letter with 300 words or less and tell us why you would want this role and why you should be considered for the position (PDF or Word) 2. Resume (PDF or Word)
CMHA-YRSS supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, members of the 2SLGBTQ+, visible minority and immigrant communities to apply.
While we thank all candidates for their interest, only those selected for an interview will be contacted.
Candidates must hold a related social service worker diploma or Bachelor of Social Work and be a full member in good standing of the OCSWSSW. Advanced fluency in English, Cantonese, and Mandarin is required, along with at least two years of experience in a mental health setting.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.