Family Services Windsor-Essex·Windsor, Ontario
The Adult Protective Service Worker conducts assessments to determine client goals and collaborates with community services to facilitate independent living. They also provide ongoing monitoring, advocacy, and assistance with navigating bureaucratic and legal systems.
Adult protective service worker: Make a Difference with Family Services Windsor-Essex (FSWE)
At Family Services Windsor-Essex (FSWE), we empower people to overcome challenges, build resilience, and create positive change in their lives. As a trusted non-profit, charitable organization, we provide compassionate counselling and support services that help individuals feel valued, included, and connected to their community.
Our mission goes beyond service delivery — we foster belonging, wellness, and dignity.
FSWE team members know their work matters.
We offer a supportive workplace that values innovation, collaboration, and continuous growth.
Our staff enjoy a competitive benefits package, flexible work hours, and weekly wellness time, because we care for those who care for others.
If you’re a passionate worker who thrives in a dynamic environment and wants to make a real impact in the Windsor-Essex community, we want to hear from you.
We are seeking a dedicated Adult Protective Service Worker to join our team. If you’re passionate about helping others and thrive in a fast-paced, client-focused environment, we invite you to bring your skills to a team that values innovation, compassion, and community impact.
What You’ll Be Doing Accepting requests for service from Developmental Services Ontario (DSO) and conducting assessments of individuals to determine goals and maintain independent living.
Working in collaboration with other community services to identify needs of those receiving support and making appropriate referrals while following the principle of individual’s right to self-determination.
Meeting and working with individuals regularly to realize established goals and monitoring these goals on an ongoing basis.
Working with individuals to assist them in acquiring the skills and resources necessary to live independently in the community.
Maintaining accurate and complete client records and following agency’s policy on timely documentation for the production of required statistics on a monthly basis.
The APSW may advocate along with, or on behalf of people whose rights to services, or opportunities may actually or potentially be comprised.
This includes advising people of their choices and/or rights and responsibilities and/or potential consequences.
The APSW may provide assistance in searching for housing and planning to relocate.
Assisting individuals with navigating bureaucratic procedures that can be confusing and overwhelming, connecting to various services, and dealing with the judicial system (i.e., getting legal aid/lawyer, going to court, involving police, etc.).
Other kinds of personal support as required.
What You Bring University Degree or College Diploma (Bachelor of Social Work is preferred) Minimum of 5 years’ experience in the field of developmental services (experience working with adults with disabilities is an asset) Demonstrated knowledge of community support services, social service systems, and relevant provincial legislation.
Excellent assessment, critical thinking, communication, interpersonal, conflict resolution, organizational, and time management skills.
Ability to work independently, manage competing priorities, and adapt to changing program needs.
Strong documentation and computer skills, including experience maintaining electronic client records.
Valid Ontario Class G Driver's License, access to a reliable vehicle, and proof of valid automobile insurance with coverage meeting Ontario's minimum legal requirements.
Current Criminal Record Check with Vulnerable Sector Screening.
Standard First Aid and CPR certification is considered an asset.
Why Join FSWE? At Family Services Windsor-Essex (FSWE), we believe that supporting our community begins with supporting our team. We are committed to fostering a collaborative, inclusive, and respectful workplace where employees are empowered to grow professionally while making a meaningful difference in the lives of others. As part of our team, you'll enjoy:
Comprehensive benefits package to support your health and well-being.
Weekly wellness release time because we recognize the importance of self-care and work-life balance.
Ongoing professional development and cross-training across a variety of community support programs.
A collaborative, team environment where your knowledge, ideas, and contributions are valued.
Meaningful, client-centered work that empowers individuals and strengthens our community.
Opportunities to build diverse skills and expand your professional experience while working with a broad range of community partners.
A workplace culture built on respect, compassion, integrity, and inclusion.
Job Type: | Shift Schedule: Full-time Permanent 35hrs Monday-Friday 8:30am-4:30pm (some evenings and weekends may be required) Pay Rate: $50,108 Location: 1770 Langlois Ave. Windsor ON N8X4M5
Accessibility and Equity FSWE is an equal opportunity employer committed to equity, diversity, inclusion, and anti-racism. We welcome applicants from all backgrounds, including Indigenous peoples, racialized individuals, persons with disabilities, and members of the 2SLGBTQIA+ community. Accommodations are available upon request throughout the recruitment process.
Candidates must possess a university degree or college diploma and at least 5 years of experience in developmental services. A valid Ontario Class G Driver's License and a clear Criminal Record Check with Vulnerable Sector Screening are also required.
Market context
In Ontario, support-services roles in healthcare are typically in steady demand because facilities need reliable staff who can help keep patient care moving. These positions are competitive when candidates bring hands-on training, current Basic Life Support certification, and a valid driver’s license; a high school diploma is required, and Medical Assistant, EMT, or CNA preparation is preferred. Review the AI-summarized requirements and benefits here to save research time, then confirm your certification status and transportation readiness before applying.
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