Island Health·Nanaimo, British Columbia
Perform clerical and medical office assistant duties.
Schedule appointments and support patient visits.
Process provider billing and perform data entry.
Compose and sign correspondence.
Type medical and legal reports and documents.
Answer inquiries from clients, physicians, staff, and the public.
Assist primary care providers with patient flow and care operations.
Work as part of an integrated administrative team
Close Date Location Central Nanaimo Urgent Primary Care Centre (CNUPCC) - Nanaimo, BC V9T 1X5 CA (Primary) Communicable Disease & Travel / Bridges PCN (CDT) - Nanaimo, BC V9S 2B7 CA Work Area (FBA Only) Multi-Site Yes Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time As required Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $27.26 - $29.16 Paid FTE NA Worked BI-WEEKLY HOURS NA Planned Start Date Aug. 31 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.
Requires Grade 12 education, graduation from a Medical Office Assistant course, and two years of recent related experience in a health care setting, or an equivalent combination of education, training, and experience. Experience with at-risk or street-involved populations is preferred. Candidates must demonstrate strong communication, organization, teamwork, computer, medical terminology, and administrative skills.
Market context
In British Columbia, Medical Office Assistant/Clerk roles are typically in steady demand across clinics and other health care settings, especially where front-desk coordination and patient flow matter. Competition can be stronger for positions that ask for recent health care experience and familiarity with at-risk or street-involved populations. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to show medical office training, two years of related experience, and strong communication skills.