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TJ

Housing Assistance Outreach Worker

The John Howard Society of North Island·Campbell River, British Columbia

CA$28 - CA$32/hr·Full Time·On Site·0-2 yrs
·
Posted 9 days ago
Practice for this role

About the role

The Housing Assistance Outreach Worker assists clients in securing and maintaining housing while developing essential life skills for independent living. They also facilitate access to community services and provide ongoing support through assessment and personal service planning.

This position includes a comprehensive 100% employer-paid benefit package, enrolment in our defined benefit pension plan (Municipal Pension Plan), and three weeks of paid vacation.

Applicants must be authorized to work in Canada and at our organization on an ongoing basis.

The John Howard Society of North Island welcomes applications from all qualified applicants including but not limited by those of any gender, race, orientation, or disability. Multilingual skills and multicultural competence are assets. The John Howard Society of North Island is an employment equity employer.

Two completed, acceptable criminal record checks are required. One from the Criminal Records Review Program through the Ministry of Public Safety and Solicitor General and one from the Canadian Criminal Record Search of the RCMP National Repository of Criminal Records, the Canadian Police Information Centre, and the Police Information Portal.

This position requires union membership with Health Sciences Association.

All union JJEP/Paraprofessional positions are subject to wage grid levels. Positions begin at Step 1 and are increased to Steps 2 through 4 based on number of hours worked.

Job Description

Job Title: Housing Assistance Outreach Worker

Work sites: Campbell River

Program: Housing Assistance Program

Benchmark: Community Support Worker

Grid Level: Grid 10, JJEP

Reports To: Program Manager

SUMMARY

The Housing Assistance Outreach Worker assists clients to secure and maintain housing to live independently with their physical, economic, vocational recreational, social, emotional, and daily life skills development. The worker also assists clients to achieve the greatest degree of independence and quality of life possible.

Essential duties and responsibilities

  • To perform the job successfully, the Housing Assistance Outreach worker must be able to consistently perform each essential duty satisfactorily. Other duties may be assigned.
  • Participates in assessment, goal setting and program planning such as Personal Service Plans for individuals struggling with homelessness. Documents and implements the plan. Provides input into the evaluation of the program.
  • Evaluates client needs and develops short term plans to meet such needs with the active participation of clients and their families.
  • Assists clients to function more independently in their own homes and in the community. Assists clients with daily life skills, social skills and/or behaviour management. Teaches and assists clients with activities such as grooming, basic cooking, money management, shopping, household safety, pet care. Facilitates physical, recreational, educational, social, and vocational activities.
  • Recognizes, analyzes, and deals with potential emergency situations such as clients’ aggressive behaviour to minimize potential harm to the clients and/or the public. Reports problems to the program manager.
  • Ensures health and safety standards are maintained.
  • Reviews and evaluates clients’ progress and makes adjustments to programs as required. Provides feedback and support to clients and/or their families.
  • Accompanies and/or transports clients to activities such as appointments, shopping or leisure activities.
  • Provides written and/or verbal reports regarding clients’ daily activities and progress. Ensures that all required documentation is complete and accurate.
  • Identifies social, economic, recreational, physical, vocational and educational services in the community that will meet clients’ needs. Maintains liaison with other agencies, professionals, government officials and the community.
  • Performs other related duties as required.

Qualifications

The requirements listed below detail the knowledge, skill, and/or ability required to perform the essential duties of the job.

  • Education and experience
  • Diploma in a related human/social service field
  • One year of recent related experience that should include experience working with high risk adults in helping capacities
  • Or an equivalent combination of education, training and experience

Other skills and abilities

Worker must

Demonstrate a level of cultural sensitivity and understanding of the client population’s cultural and socio-economic characteristics.

Have the ability to form a mutually respectful partnership with persons served and their families in which they are helped to gain skills and confidence to address any issues and problems they face.

Have the ability to accept the differences they will find among their clients.

Accept clients’ rights to self-determination and individuality, and must not discriminate on the basis of Indigenous identity, race, colour, ancestry, place of origin, political belief, religion, socio-economic status, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, or age.

Have a positive conviction about the capacity of people to grow and change.

Have the ability to work respectfully in partnership with other team members, including referring authorities.

Recognize the value of a nurturing family as the ideal environment for a person.

Have the ability to recognize persons with special needs and make appropriate referrals.

Have the ability to set limits and maintain the helping role for the practitioner and to intervene appropriately to meet the needs of the persons served or other family members.

Have basic computer and Internet skills.

Other job requirements

Driving clients is required to fulfil the job duties. The Housing Assistance Outreach Worker must have a valid driver's licence and safe, reliable transportation, and must obtain appropriate insurance as per Society policy.

The Housing Assistance Outreach Worker must be able to work flexible hours to accommodate client needs, meetings outside of typical office hours, and crises.

The Housing Assistance Outreach Worker will follow the Code of Ethics and the Mission Statement of The John Howard Society of North Island. The Worker will also abide by the relevant rules and regulations set out by BC Housing.

Application

Please attach a cover letter and 3 references to your application.

schedule to be determined with manager 35 hours/week

Requirements

Candidates must possess a diploma in a human or social service field and at least one year of recent related experience with high-risk adults. A valid driver's license, reliable transportation, and the ability to pass criminal record checks are mandatory.

  • professional certificate
  • Documentation
  • Advocacy
  • Conflict resolution
  • Interpersonal skills
  • Computer literacy
  • Community outreach
  • Goal setting
  • Case management
  • Cultural sensitivity
  • Crisis intervention
  • Client assessment
  • Behavior management
  • Life skills coaching
  • Resource coordination
  • Safety planning

Benefits

  • Paid vacation
  • Defined benefit pension plan
  • Employer-paid benefit package

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
0-2 yrs
Salary
CA$28 - CA$32/hr
Location
Campbell River, British Columbia
Posted
Aug 17, 2026
Application
Employer website
TJ

Hiring organization

The John Howard Society of North Island

The John Howard Society has served the community justice and social services needs of northern Vancouver Island, British Columbia, for more than 40 years. Beginning as a branch of The John Howard Society of Vancouver Island in 1967, the organization was incorporated as The John...

Salary listed on 2 jobs
IndustryCivic and Social Organizations
TypeNonprofit
Size51-200 employees
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Market context

B.C. Housing Outreach Roles Require Field Readiness

In British Columbia, housing assistance outreach roles support high-risk adults amid ongoing housing affordability and homelessness challenges, sustaining demand for experienced workers. Applications are more competitive when candidates demonstrate recent related experience, a human or social service diploma, driving readiness, and eligibility for criminal record checks; review these requirements early. The requirements and benefits here are AI-summarized from the original posting, saving research time while you assess fit.