City of Toronto·Toronto, Ontario
Provides direct personal care and support to residents in long-term care homes, including assistance with hygiene, mobility, and daily living activities. Collaborates with a multi-disciplinary team to implement care plans and monitor the physical and emotional well-being of residents.
The City’s Seniors Services and Long-Term Care Division supports Toronto seniors and residents in long-term care homes to have the healthiest, most fulfilling lives possible through exceptional care and services. Vulnerable individuals who reside in the community are supported through adult day programs, supportive housing services, tenancy support and homemakers and nurses services. CareTO – City of Toronto [https://www.toronto.ca/community-people/housing-shelter/long-term-care-homes/careto/] is our brand for the culture change we are investing in for the City’s 10 directly operated long-term care homes. The division values Compassion, Accountability, Respect and Excellence which shape our organizational culture, our priorities, and the experiences of all those who live, work, volunteer, and visit.
1. Successfully completed a Personal Support Worker Program or Training that meets the vocational standards established by the Ministry of Training, Colleges and Universities, the standards established by the National Association of Career Colleges, or the standards established by the Ontario Community Support Association and other requirements as required by Ontario 246/22 of the Fixing Long-Term Care Act, 2021 2. Experience in providing personal care to ambulant and non-ambulant residents in a long term or rehabilitation care setting.
Registration with Health and Supportive Care Providers Oversight Authority (HSCPOA) will be considered an asset.
Excellent ability to communicate in writing care and service delivered to residents.
Excellent ability to communicate verbally with residents, families, staff members, and the visiting public.
Sensitive, empathetic and understanding of resident behaviour and needs.
Ability to work in a team environment.
Must be willing to participate in in-service education programs.
Physically capable of lifting, turning and transferring residents manually and with a mechanical lift as per standards and procedures.
Ability to demonstrate a high level of Accountability, Adaptability and Change, Continuous Improvement and Innovation, Customer Service Focus, Teamwork, and Toronto Public Service Commitment.
Ability to organize work in a manner that ensures resident safety.
Knowledge of basic infection control principles and the use of personal protective equipment.
Excellent ability to follow policies of the Senior Services & Long-Term Care Division and applicable legislation and regulations.
Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity, and respectful workplaces.
City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.
Equity, diversity and inclusion
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity [https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US].
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request [https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US].
Learn more about the City’s Hiring Policies and Accommodation Process [https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US].
Requires a completed Personal Support Worker program or training that meets provincial vocational standards. Candidates must be physically capable of performing manual and mechanical lifts and demonstrate strong communication and interpersonal skills.
Market context
Ontario nursing roles are often driven by ongoing staffing needs across hospitals, long-term care, community care, and emergency settings. Competition is usually strongest for candidates who already hold the required registration, have at least 18 months of experience, and bring current CPR/BLS, with ACLS and CTAS adding value for emergency postings. Review the AI-summarized requirements and benefits on this page to save research time, then confirm your credentials and tailor your application to the specific unit or setting.