Island Health·Nanaimo, British Columbia
Perform duties related to registration and scheduling according to established procedures.
Serve in-person, remote, and virtual clients.
Provide positive and culturally safe client experience.
Utilize specialized software applications and office equipment.
Continuously improve quality and safety as a shared responsibility
Close Date Location Nanaimo Regional General Hospital (NRGH) - Nanaimo, BC V9S 2B7 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 0600-1400, 0700-1500, 1400-2200, 1500-2300 Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $28.74 - $28.74 Paid FTE N/A Worked BI-WEEKLY HOURS N/A Planned Start Date Sep. 14 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Coordinator or designate, the Registration Clerk performs a variety of duties related to the registration and scheduling, including in person, remote, and virtual clients, according to established procedures. Provides positive and culturally safe client experience, while utilizing specialized software applications and office equipment.
Grade 12 and two years' recent related experience (or equivalent combination of education, training, and experience).
Knowledge of medical terminology.
Ability to keyboard at 45 wpm.
Ability to communicate effectively verbally and in writing.
Ability to deal with others effectively.
Ability to operate related office equipment.
Physical ability to carry out the duties of the position.
Ability to organize work.
Criminal Record Check required (CRC required)
Market context
Administration roles in British Columbia are often steady and competitive because employers look for candidates who can support busy teams, manage details accurately, and work well in structured public or healthcare settings. For this role, the requirements emphasize Grade 12, recent related experience, and knowledge of the impacts of settler colonialism and systemic racism on Indigenous Peoples, so applicants should be ready to show culturally safe practice and strong organizational skills. On this platform, job requirements and benefits are AI-summarized from the original job description, saving you research time; review the full posting and tailor your application to the Indigenous cultural safety and wellness-focused benefits noted here.