Covenant House Toronto·Toronto, Ontario
Directly implement Covenant House philosophy, mission statement, and policies as they pertain to transitional housing.
Build professional supportive relationships with Rights of Passage (ROP) participants and support their plans.
Maintain physical and electronic files in ETO.
Support participants through orientation and their transition to independent living or other supportive housing.
Utilize a trauma-informed approach and maintain relentless engagement with participants.
Facilitate at least two group life skills sessions monthly and provide occasional individual life skills.
Conduct ongoing assessment of participants' needs.
Provide individual counseling and complete referrals to community supports.
Provide crisis intervention during physical confrontations, medical emergencies, and psychiatric emergencies.
Support participants in daily life skills (personal hygiene, laundry, cooking, budgeting, room cleanliness) through one-on-one work.
Advocate for participants within the organization and with external partners.
Serve in a shift coordinating role, delegating responsibilities and taking primary accountability for safety of people and the environment.
Conduct reception functions and monitor building spaces to ensure safety.
Manage external environment by completing building checks and searches when requested by supervisor.
Assist in training new staff
Youth Worker Rights of Passage (ROP) On Site Full time, Permanent Level 6 Requisition Number ROP-2026-005 Covenant House helps youth ignite their potential and reclaim their lives.
As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.
More than a place to stay, we provide life-changing care with unconditional love and respect.
We meet youth’s immediate needs and then we work together to achieve their future goals.
We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.
For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love.
Since 1982, Covenant House has supported more than 100,000 young people.
In this position, the candidate will be responsible for direct implementation of Covenant House’s philosophy, mission statement and policies as they pertain to transitional housing. We are currently hiring 1 Full Time, Permanent Youth Worker, this is a replacement position. This position is Self Scheduling position requiring 8 shifts within a two week period, working more than 5 consecutive days straight. The successful candidate must work a minimum of 4 weekend shifts per month (Friday, Saturday, & Sunday). available shifts include days 8:00am - 4:00pm, evenings 3:00pm- 1:1:00pm, overnights 10:30pm- 8:30am. Shifts are schedules across Monday through Sunday.
Job
Responsibilities: Building professional supportive relationship with ROP participants and supporting their plans including maintaining physical and electronic files in ETO. Supporting participants through orientation, their experiences in program and successful transition to independent living or other supportive housing. Utilize a trauma-informed approach and relentless engagement with participants. Facilitating at least two group life skill sessions monthly and providing occasional individual life skills with participants. Ongoing assessment of participants' needs; providing individual counseling and completing referrals to other supports in the community. Crisis intervention in situations of physical confrontation, medical and psychiatric emergencies, and for participants who have recently experienced trauma. Support participants in their life skills development by working one on one with them on daily routines such as personal hygiene, laundry, cooking, budgeting and room cleanliness. Advocating for participants both within the organization and external partners. Shift coordinating role that includes delegating responsibilities among staff team on shift and taking primary accountability for the safety of everyone and the environment. Conducting reception functions and monitoring of various spaces in the building to ensure safety. Management of the external environment; by supervisor’s request completing building checks and searches. Assisting in training of new staff.
Qualification,
Experience: College or university degree or diploma in child and youth work or equivalent. Minimum two years’ experience in a shelter or transitional housing program. Demonstrated ability of using trauma-informed approach working with young people. Understanding of case management principles and practices and relentless engagement. Knowledge of adolescent developmental theory and specific issues related to youth experiencing homelessness. First Aid, CPR, UMAB and basic computer skills (SMIS, ETO, Word, Excel, etc.) an asset. Ability to identify, assess and intervene differentially with youth in crisis. Excellent verbal and written communication skills. Knowledge of community resources. Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.
Meaningful work. Competitive compensation. Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more. Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more. Interested candidates are welcome to apply directly to this posting on or by August 27th, 2026. Only those selected to move forward in our recruitment process will be contacted. No agencies or phone calls, please. Use of AI and Technology in the Hiring Process Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently. While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI. Commitment to Equitable Recruitment At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.
College or university degree or diploma in child and youth work or equivalent.
Minimum two years' experience in a shelter or transitional housing program.
Demonstrated ability to use a trauma-informed approach with young people.
Understanding of case management principles and practices and relentless engagement.
Knowledge of adolescent developmental theory and issues related to youth experiencing homelessness.
First Aid, CPR, UMAB (asset) and basic computer skills (SMIS, ETO, Word, Excel, etc.).
Ability to identify, assess, and intervene differentially with youth in crisis.
Excellent verbal and written communication skills.
Knowledge of community resources
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.