Island Health·Victoria, British Columbia
Develops and maintains computerized database systems for program areas using database, spreadsheet software, and query tools.
Types technical and non-technical items (correspondence, manuals, memos, reports) using word processing and presentation software.
Determines out-patient appointment priority and books appointments.
Provides reception and clerical support including answering the phone, scheduling appointments, maintaining files, and timekeeping functions.
Supports patient and staff safety and continuous quality improvement
Close Date Location Victoria General Hospital (VGH) - Victoria, BC V8Z 6R5 CA (Primary) Work Area (FBA Only) Victoria General Hospital Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 8:00-16:00 Days Off Weekend/Stats Vacancy Type Casual Salary Range (Hourly Rate) $29.24 - $29.24 Paid FTE NA Worked BI-WEEKLY HOURS NA Planned Start Date Aug. 24 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Therapy Services Coordinator-Acute Care, develops and maintains computerized database systems for a variety of areas within the Program, utilizing data base, spreadsheet software, and query tools. Types a variety of technical and non-technical items such as correspondence, manuals, memos, and reports using word processing and presentation software. Determines out-patient appointment priority & books appointments. Performs reception and clerical support duties such as answering the phone, scheduling appointments, maintain files, and timekeeping functions.
Grade 12.
Medical terminology.
Two years' recent related experience (or equivalent combination of education, training, and experience).
Keyboarding ability at 55 wpm.
Effective communication verbally and in writing.
Ability to deal with others effectively.
Ability to operate related equipment.
Ability to organize work.
Physical ability to carry out the duties of the position.
Criminal Record Check required (CRC)
Market context
In British Columbia, OP booking clerks support operating-room scheduling and patient-flow administration, making accurate coordination and timely communication central to the role. Candidates may be more competitive with Grade 12, medical terminology, two years of recent related experience or equivalent preparation, and keyboarding at 55 words per minute. Review the AI-summarized requirements and benefits from the original posting to save research time, then tailor your application to scheduling accuracy and communication.