Starling Community Services·North Dumfries, Ontario
The Community Crisis Worker is responsible for conducting intakes, risk assessments, and safety planning for clients in crisis. They also provide stabilization, coaching, advocacy, and referrals to longer-term services while working from an anti-oppressive perspective.
Join Our Team Imagine being part of an organization that adds value to our community, cares about its staff, and creates a supportive workplace environment. Starling Community Services (formerly Lutherwood) is a progressive, not-for-profit health and social service organization that strengthens people's lives by providing mental health, employment, and housing services to more than 22,500 people annually in Waterloo Region and Wellington County.
We need great people like you to help us realize our mission and support communities where everyone experiences mental wellness, opportunities for employment, a place to call home, and a sense of belonging.
One full-time contact Community Crisis Worker, Mobile Crisis Services position available, starting on September 14, 2026, and ending on September 04, 2027, working 37.5 hours per week.
Min - $27.97, Mid - $30.30, Max - $34.20
A positive work culture, inclusive workplace policies, and employee wellness initiatives.
Eligible to join the HOOPP defined pension plan on a voluntary basis.
Access to our Employee and Family Assistance Program which provides free and confidential counselling, resources and services.
3 Weeks paid vacation (accumulated bi-weekly)
15 hours of personal time per year.
Paid sick time (accumulated monthly) to a maximum of 300 hours.
11 paid holiday benefits per year plus a floater day.
Discounted GRT passes through membership with Travel Wise.
Employee Referral Incentive Program.
Professional development and tuition reimbursement opportunities.
Staff appreciation events.
If you are community-focused and share our values and commitment to equity, we want you to grow with us. Please submit your application in confidence, no later than 4 pm on August 24, 2026.
To better serve the diversity of our community, the agency is dedicated to creating an inclusive and equitable environment for both clients and staff, with particular attention to supporting BIPOC communities, 2SLGBTQIA+ individuals, and other historically marginalized and underrepresented groups. We understand that addressing systemic inequities is crucial to fulfilling our mission and promoting the well-being of the communities we serve.
Our equity strategy is guided by core principles that emphasize celebrating diversity, building strong partnerships, prioritizing client service, and recognizing equity is a shared responsibility.
Candidates must hold a relevant degree in psychology, social work, or a related discipline. A minimum of three to five years of experience in children's mental health is required.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
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