Island Health·Courtenay, British Columbia
Provide clerical support services to clinical staff and the service.
Type, format, and prepare a variety of documents.
Maintain client records related to admission, discharge, and transfers.
Provide site-specific receptionist services including answering general inquiries, greeting clients, and booking appointments.
Continuously improve quality and safety in accordance with Island Health values and strategic direction
Close Date Location Comox Valley MH & Addiction Services (CVMHAS) - Courtenay, BC V9N 2N7 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites may be required Shift Start Time/End Time As Required Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $26.42 - $28.25 Paid FTE n/a Worked BI-WEEKLY HOURS n/a Planned Start Date Aug. 11 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Coordinator, Administrative Services; Manager or designate the Office Assistant provides clerical support services to the clinical staff and service. Types and formats a variety of documents and maintains client records relating to admission, discharge and transfers. Provides site-specific receptionist services including answering general inquiries, greeting clients and booking appointments.
Grade 12 graduation plus additional courses in Microsoft Office.
One year of recent related clerical experience, or an equivalent combination of education, training, and experience.
Ability to type 55 words per minute.
Proficiency with Microsoft Office applications (Word, Outlook, Excel, Access).
Ability to operate office equipment (photocopier, facsimile).
Strong oral and written communication skills.
Ability to manage multiple tasks and priorities.
Ability to work as part of a client-focused team.
Ability to interact with the public tactfully and courteously.
Ability to act with discretion and maintain confidentiality.
experience working with adults and youth with mental health and substance use issues. Criminal Record Check (CRC) required
Market context
In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.