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Diversion Worker

Our Place Peel·Mississauga, Ontario

Full Time·On Site·2-5 yrs·Posted 19 hours ago
Practice for this role

About the role

The Diversion Worker assesses youth at risk of homelessness to identify safe housing alternatives and provides solution-focused support. They also facilitate counseling, mediation, and coordinate access to community services to prevent shelter entry.

Organization Overview

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth aged 16-24 in the Region of Peel. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Place Peel’s mission is to empower youth through prevention, intervention, shelter, and community partnerships – fostering healing, growth, and lasting housing stability. Our vision is to ensure every youth has a safe, stable place to live.

What We Can Offer You

  • Paid Time off
  • Casual dress
  • On-site parking
  • Training and education allowance
  • 100% employer-paid benefits
  • Wellness program
  • Employee and family assistance program
  • Opportunity for Growth!

Position Profile

The Diversion Worker provides diversion support for youth experiencing, who are or at-risk of homelessness to secure safe housing alternatives to emergency shelter that is appropriate to their circumstances including acquiring or to maintain existing housing. The Day/Evening position will be a 40 hours, 5 days a week day and evening rotational shift. The hours for a day shift is from 8:00 am to 4:00 pm. The evening shift is from 3:30 pm to 11:30 pm.

Role Overview

Responsibilities

  • Meet with youth entering the shelter to assess and explore safe alternative living arrangements through solution focused support and diversion services.
  • Work within a system of care approach to assess diversion or entry to the shelter, and provide coordinated access to the shelter system if appropriate.
  • Apply client-centered approach when working with youth to achieve positive outcomes and empower them through strength-based practices.
  • Provide counseling, conflict resolution and mediation to youth, their ‘families’ and/or landlords to prevent homelessness.
  • Develop and maintain positive working relationships with community partners and support youth with referrals to appropriate professional services.
  • Assist in creating practices and protocols that promote positive shelter diversion outcomes.
  • Participate in client care reviews and team meetings to ensure effective delivery of support services and continuity of care.
  • Facilitate and/or support social and emotional skills groups for youth.
  • Collaborate with other agencies that work in the areas of youth homelessness.
  • Utilize assessment tools to provide accurate care planning, outcomes and client centered goal development.
  • Compiles statistical information and prepares monthly reports as required for program evaluation and development.
  • Maintain accurate records, including Housing Technology, and entering client data for monthly, quarterly and annual funding reports.
  • Actively network within the community to promote the program and services by conducting presentations, attending information sessions and sitting on committees.

Qualifications

  • University degree or equivalent in related social services field.
  • 3+ years experience within the social service sector supporting youth experiencing homelessness, mental illness and substance use in obtaining housing, employment, educational and community opportunities.
  • Experience in mental health, harm reduction and crisis intervention.
  • Experience supporting youth through evidence-based practices and frameworks (Motivational Interviewing, CBT, DBT, Harm Reduction).
  • Cultural competency sensitivity and commitment to working through an anti-oppressive, anti-racism framework.
  • Knowledge of housing first for youth, trauma informed care, and counselling.
  • Knowledge of resources within the Region of Peel, specifically for youth.
  • Ability to work rotating shifts including some weekends and holidays.
  • A valid Ontario Driver’s License, access to a vehicle and $2,000,000 (minimum) liability car insurance coverage are mandatory
  • Valid CPI/ UMAB and First Aid/ CPR certifications.
  • Satisfactory Vulnerable Sector Police Check that meets the standards of Our Place Peel.

How to Apply

If you are a compassionate, highly motivated and results-oriented individual, with a passion for supporting youth, please send your updated resume and cover letter by clicking "Apply Now". We thank all applicants for their interest in Our Place Peel. We thank everyone that applies. Only qualified candidates selected for interviews will be contacted.

Our Place Peel is an equal-opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.

We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

Job Type: Full-Time, Unionized Role

Vacancy: Current Opening

Address: 7040 Edwards Blvd, Mississauga

Requirements

Candidates must hold a university degree in a social services field and possess at least 3 years of experience supporting youth in housing or mental health sectors. Mandatory requirements include a valid driver's license, First Aid/CPR certification, and a satisfactory vulnerable sector police check.

  • bachelor degree
  • Case Management
  • Data Entry
  • Conflict Resolution
  • Motivational Interviewing
  • Crisis Intervention
  • Report Writing
  • Counseling
  • Social Services
  • Community Outreach
  • Trauma Informed Care
  • Harm Reduction
  • Assessment Tools
  • DBT
  • CBT
  • Mediation
  • Housing First

Benefits

  • Paid Time Off
  • Wellness Program
  • Employee And Family Assistance Program
  • On-site Parking
  • 100% Employer-paid Benefits
  • Casual Dress
  • Training And Education Allowance

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Mississauga, Ontario
Posted
Aug 10, 2026
Application
Employer website
OP

Hiring organization

Our Place Peel

Our Place Peel is a non-profit charitable organization that is focused on providing shelter and outreach programs for homeless and disadvantaged youth in the Region of Peel. Vision - All youth have a place to call home Mission - Empowering youth through prevention, intervention...

Salary listed on 3 jobs
IndustryNon-profit Organization Management
TypeNonprofit
Size11-50 employees
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Market context

Behavioral health roles remain in steady demand

In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.

More openings at Our Place Peel

Housing First for Youth (HF4Y) Intensive Case Manager

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Evening Youth Worker

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Diversion Worker

28 days ago•CA$54,635 - CA$54,635/yr
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