Island Health·Victoria, British Columbia
Provide outreach community-based support services as part of a multidisciplinary, multi-agency outreach team.
Assist in mental health and addictions treatment in accordance with an established plan of care.
Provide life skills training, coaching, advocacy, and advice to clients and their caregivers/families.
Motivate, assist, and instruct clients with activities of daily living.
Report clients' progress and condition, including reactions to medications.
Support client independence and positive change.
Continuously prioritize patient and staff safety and quality improvement
Close Date Aug. 12 2026 Location Eric Martin Pavilion (EMP) - Victoria, BC V8R 4Z3 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement Travel between multiple sites is a regular/on-going requirement Shift Start Time/End Time Tues/Wed 0800-1600; Thurs/Fri 1200-2000; Sat 1000-1800 Days Off Monday, Sunday Vacancy Type Regular FT Salary Range (Hourly Rate) $33.49 - $35.31 Paid FTE 1.0 Worked BI-WEEKLY HOURS 75 Planned Start Date Aug. 25 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of Island Health (Vancouver Island Health Authority), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the team leader or designate, as a member of a multidisciplinary and multi agency outreach team, the ACT Mental Health Support Worker provides outreach community based support services, assists in mental health and addictions treatment, provides life skills training, coaching, advocacy and advice to clients experiencing mental health, behavioral, and developmental problems and to their caregivers/families, in accordance with an established plan of treatment/care. Motivates, assists, and instructs clients with the activities of daily living, reports clients' progress and condition, including reactions to medications.
Diploma in Community Social Services (e.g., Mental Health Worker, Community Health Worker, Resident Care Attendant/Long Term Care Aide, or Social Services Worker) including post-secondary education in counselling skills training.
Knowledge of legislation such as the Mental Health Act and the Guardianship Act.
Knowledge of available programs and their interrelationships in delivering community care.
Current Level C Basic Life Saving Certificate.
Valid Class 5 vehicle license.
Food Safe Certificate.
Minimum two years recent related experience working with persons with mental illness/special needs, including teaching life skills (or equivalent combination of education, training, and experience).
Ability to communicate effectively verbally and in writing.
Ability to prioritize and organize client demands and care needs.
Ability to problem solve.
Ability to teach life skills.
Sound judgment and good observation skills.
Ability to demonstrate appropriate initiative and independence.
Ability to work cooperatively as part of a multidisciplinary team.
Physical and emotional ability to carry out duties.
Ability to operate related equipment.
Advocacy skills.
Travel is required; personal vehicle required for transporting clients.
Criminal Record Check required (CRC)
Market context
In British Columbia, behavioral-health roles often reflect ongoing demand in acute care, community mental health, and integrated service settings. These positions are competitive because employers typically look for current BC nursing registration, recent experience with acute mental illness, and comfort working on multidisciplinary teams. Review the AI-summarized requirements and benefits on this platform to quickly compare fit against the original posting, then tailor your application to show relevant mental-health and team-based experience.