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  3. RN Phone Triage, Endocrinology (Harwich)
CC

RN Phone Triage, Endocrinology (Harwich)

Cape Cod Healthcare·Parksville, British Columbia

Full Time·On Site·2-5 yrs·Posted 11 days ago
Practice for this role

About the role

The RN will provide nursing care, triage patient calls, and evaluate walk-in patients under the supervision of a physician. Responsibilities also include managing medication refills, maintaining office supplies, and documenting patient information accurately.

· Under the direct supervision of the Physician or Operations/Practice Manager, assist in providing nursing care to office patients.

Triage and evaluate patients, mainly via telephone calls and some walk-in patients; obtain major complaints (and brief medical history when necessary) and complete chart documentation · Inform physician or nurse practitioner of any patient symptoms that you have addressed and/or for guidance on resolving any issues, if necessary. · Obtain patient's current medication regimen, refill medication orders in the office or over the telephone under a physician's supervision and document same.

Assist other departments as needs; i.e.

Coumadin Clinic with Lovenox instructions to patients, out of range INR results, etc. · Respond to Codes that are paged in the practice and assist with medical personal as needed. · Answer general health questions for patients via telephone or in office with advice, referral, or appointment under physician's direction.

Triage telephone calls with complete follow-through. · Maintain, order and stock necessary pharmaceuticals weekly.

Obtain verbal and written reports from outside agencies such as, VNA, radiology, or other physician's office with timely, concise transmittal to physician. · To maintain patient rights and confidentiality of information.

Serve as an advocate and provide a safe and secure environment.

Participate in identification of the important aspects of care for each patient, the identification of indicators used to monitor the quality and appropriateness of care. · Assess personal and learning developmental needs and act as a resource person.

Participate in nursing and staff meetings and other activities which promote the growth and developmental of nursing and patient care. · Assist with secretarial/clerical duties as needed including filing incoming paperwork, copying medical records, answering phones, taking messages and faxing. · Perform other work related duties as requested/directed.

Work cooperatively with co-workers and communicate politely with department employees, patients, visitors and other personnel within and outside the hospital.

Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers in a manner that reflects MACC’s commitment to CARES: compassion, accountability, respect, excellence and service.

· Graduate of an accredited school of nursing · Currently licensed as a professional nurse in the Commonwealth of Massachusetts · Current Basic Life Support Certification · Experience of current office technology · Proficient in computer office applications · Minimum of two years experience in a clinical setting preferred

Requirements

Candidates must be graduates of an accredited nursing school and hold a current professional nursing license in Massachusetts. A minimum of two years of clinical experience and current Basic Life Support certification are required.

  • professional certificate
  • Patient Advocacy
  • Patient Assessment
  • Nursing Care
  • Clinical Documentation
  • Basic Life Support
  • Endocrinology
  • Office Technology
  • Chart Documentation
  • Medical History Taking
  • Phone Triage
  • Medication Refill
  • Computer Office Applications

Posting details

Employment type
Full Time
Work arrangement
On Site
Experience
2-5 yrs
Location
Parksville, British Columbia
Posted
Jul 30, 2026
Application
Employer website
CC

Hiring organization

Cape Cod Healthcare

Cape Cod Healthcare is the leading provider of healthcare services for residents and visitors of Cape Cod. With more than 600 physicians, over 5,000 employees and over 250 volunteers, Cape Cod Healthcare is comprised of two acute care hospitals, a Level III trauma center, the...

IndustryHospitals and Health Care
TypeNonprofit
Size5,001-10,000 employees
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Market context

BC nursing roles remain in steady demand

In British Columbia, nursing roles are typically in steady demand across hospitals, community care, and specialty units, with competition often strongest for positions that require recent clinical experience or post-basic education. Candidates with current BCCNM RN registration, Basic Life Support (Level C) where required, and experience aligned to the unit usually stand out. Review the AI-summarized requirements and benefits on this platform to save time, then match your resume to the specific unit skills and recent experience listed.

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