Fred Victor Centre·Toronto, Ontario
Provide front-line support to tenants in affordable housing, including crisis intervention, group facilitation, and resource referrals. Perform administrative duties and maintain a safe environment using harm reduction and trauma-informed principles.
Job Title: Housing Relief Worker
Position Type: Bargaining Unit, Permanent, Relief (occasional shifts – as needed)
Number of positions: 20
Reason for Posting: Existing Vacancy
$22.65 per hour
Vacation: 8% Vacation Pay
Hours: Varies
Senior Manager of Housing, Manager of Family Housing, THP Program Manager, Senior Manager of Kingston Road Housing, Senior Manager of Dunn Avenue Housing, Senior Manager of 40 Oak Housing
Posting Date: July 24, 2026
Application Deadline: Until Positions are filled
145 Queen St. East, 40 Oak, 20 Palace, 418 Dawes Rd, 704 Mortimer, 4628 Kingston Road, 90 Dunn Ave – Toronto, Ontario
Why fred victor?
For 130 years, Fred Victor has been a leader in helping people rebuild their lives in Toronto. Our mission is to improve the health, income and housing stability of people experiencing poverty and homelessness. We are committed to ending homelessness, one person at a time.
We are seeking motivated self-starters to work as a Relief Staff for our Housing Programs.
Fred Victor Housing consists of a variety of affordable and rent geared to income housing programs.
They all serve people who are experiencing homelessness and poverty.
The position requires respect for, and expertise working with people who face barriers due to mental health, substance use, trauma, social isolation, immigration, poverty, unemployment/underemployment and history with the criminal justice system.
The incumbent will also be someone who is personable, dynamic and creative in their approach.
The position also requires a great amount of flexibility and ability to be available on very short notice.
Relief staff are expected to be available to provide short notice shift coverage and to work a variety of shifts that include: overnights, days, evenings, weekends and holidays.
Does this sound like work you want to be a part of?
We offer a supportive and collaborative environment, an opportunity to join a diverse team of caring professionals, and a chance to make a difference. With over 75 programs and services and more than 25 sites, there are lots of opportunities to grow your career with us. Many members of the management team started in relief and front-line roles.
Working conditions
There is a likelihood of exposure to unpredictable behaviour, unpleasant odors, bodily fluids and pests including bedbugs, mice and cockroaches.
All employees must expect to be in potentially threatening situations.
This is stressful and emotionally challenging work that deals with vicarious trauma, grief and compassion fatigue on a regular basis
Required to travel to Fred Victor’s program and administration locations
Travel will be by public transportation, unless approved to use personal vehicle
Will be required to work weekends but also could be asked to work mornings, evenings or overnights on occasion in order to provide oversight to the program
Must be willing to work with pets as many tenants have pets.
Internal employees who are interested in this opportunity are encouraged to apply through ADP by navigating to Myself > Talent > Career Centre.
Please note that we are currently soft-launching our new online hiring system through ADP. During this transition, not all job postings are available in the system yet. We appreciate your patience as we work through this transition. As part of the application process, applicants are asked to upload their resume and a cover letter as one document describing their interest in joining the Fred Victor team.
A Police Record Check is required by the final candidate prior to hiring.
Accessibility & accommodation
Fred Victor is committed to fostering an inclusive and accessible environment where employees feel valued and respected, and where every employee has the opportunity to realize their potential. As such, we welcome and encourage applicants who identify as racialized persons, Indigenous persons, persons with disabilities, and persons across the spectrum of sexual orientation and gender identities and have lived-experience.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance. We strive to provide reasonable accommodations whenever requested. Information received relating to accommodation requests will be treated with confidentiality.
Requires a diploma or degree in Social Services with at least one year of front-line experience. Must have certifications in CPI, First Aid/CPR, and suicide/overdose prevention, along with flexible availability for various shifts.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.