Canadian Mental Health Association - Windsor Essex County·Lasalle, Ontario
Provide residential support to Safe Beds clients by developing mental health and housing goals and facilitating life skills training. Responsibilities include assessing program eligibility, coordinating admissions with police, and connecting clients to community resources.
Under the direction of the Safe Beds Program Supervisor, or designate, the Residential Support Worker will provide support to develop mental health and housing related goals, develop life skills, and provide residential support to the Safe Beds clients of CMHA- WECB. The incumbent will assess for program eligibility in person and over the phone, complete the necessary documentation to admit clients into the program, assist and support clients to identify the necessary goals to continue on a recovery path, provide support to access safer housing, and connect to appropriate resources to continue support past Safe Beds.
The Safe Beds program operates 7 days per week, 24 hours per day. This part-time position provides coverage on a rotational shift on weekends only. See below hours of work for details. RESPONSIBILITIES & DUTIES: The Residential Support Worker will be responsible for:
1. Admission to Safe Beds Liaise with police to assess and admit appropriate clients for residential support in accordance with Safe Beds guidelines. Orient clients to the program. Monitor clients while in residential care to ensure safety.
2. Goal Plan Development In collaboration with the client, develop a goal plan relating to mental health, housing, and activities of daily living. Supporting clients in following through the steps of their goal plan. Making appropriate community referrals to continue client support past Safe Beds.
3.
Activities of Daily Living Facilitating and supporting the achievement of the care plan with a focus on activities of daily living.
Providing skill-development on an individual or small group basis to support the development of life skills to maintain their home (such as budgeting, cooking, cleaning, hygiene, etc.).
Providing supportive intervention and problem-solving with clients specific to practical issues related to activities of daily living.
Providing ongoing support through positive and constructive feedback, encouragement and informal evaluation.
Providing life skills support to individuals in the housing program to support residential tenancy skills.
4. Community Development Keeping abreast of resources in the community. Maintaining professional contact with commonly accessed organizations so that purposeful interaction on behalf of clients can be effectively accomplished. Reducing stigma by actively working towards overcoming barriers to community integration.
5. Program Evaluation and Development Identifying gaps, interruptions or disruptions in services. Assessing client program satisfaction. Determining efficacy of formal services and informal support. Actively participating in improving the quality of programs and service delivery.
6. Develops Educational Programs relevant to client group. Organizing and conducting life skills training groups for clients at varied locations. Obtaining and developing resources for delivery. Evaluating effectiveness of activities and sessions.
7.
Ensures objectives of program are met.
Participating in the evaluation of program goals and objectives making recommendations on changes to current program activities for improved service delivery.
Working toward the best interest of the client as a member of the CMHA team.
Ensures a minimum workload of direct client intervention as negotiated with the Supervisor
8. Ensures all file management and reporting functions are maintained in a comprehensive and timely manner. Ensuring all client contact is recorded appropriately. Ensuring that monthly, annual, and other required reporting documentation are completed.
9.
Participates in community education within scope of the role Providing community presentations relating to Safe Beds to promote the program.
Participating in special events and activities for agency public education campaigns such as Mental Health Week and Mental Illness Awareness Week.
Maintains general knowledge of the Mental Health Act and related legislation.
Represents program and agency in a professional manner.
Substitutes for and assists other agency staff where skills are applicable.
Providing additional support to other staff as required.
Grade 6, $31.44 – $37.20 per hour Per 2022 - 2026 Collective Agreement Applicable shift premiums are paid in accordance with the Collective Agreement, Article 17.11.
The one-hour lunch break is paid on all weekend shifts in recognition that staff may not leave the premises during their break due to health and safety requirements and staffing needs.
Please submit your cover letter and resume clearly stating how your skills and experience meet the position requirements prior to the posting closing date.
Posting Date: Thursday, July 23, 2026 Posting Deadline: Thursday, August 6, 2026 @ 4:30pm We thank all applicants for their interest in employment at CMHA-WECB.
We are however, unable to respond to individual calls.
Only those individuals selected for consideration will be contacted for next steps.
Thank you for your understanding.
This position is posted per Article 15 of the Collective Agreement.
Internal candidates will be considered in priority as established by the Article, as such external candidates may not be considered if there is a qualified internal applicant.
We are dedicated to creating a workplace that reflects the diversity of the communities we serve.
We welcome applications from individuals of all identities and experiences, as we believe that diverse perspectives strengthen CMHA.
If you require accommodations during the application process, please contact us at hrteam@cmha-wecb.on.ca.
Please note that candidacy for positions will require you to be authorized to work in Canada.
Please note that a satisfactory police vulnerable sector check is required as a condition of employment for all roles with CHMA-WECB.
Requires a two-year post-secondary diploma in a relevant field such as Recreation Therapy or Developmental Service Work. Candidates must possess a valid Ontario Driver's License, access to a vehicle, and comprehensive knowledge of mental illnesses.
Market context
In Ontario, behavioral-health roles are typically driven by ongoing need in community, outpatient, and support settings serving people with mental health or substance use challenges. These positions can be competitive because employers often look for experience with diverse populations plus a high school diploma or GED, with a bachelor’s in social work or a related field preferred. Review the AI-summarized requirements and benefits here to save time, then tailor your application to show relevant client-facing experience and readiness to work with varied needs.
TFT - Addictions Support Worker
Casual - Registered Practical Nurse