Island Health·Duncan, British Columbia
Perform clerical and medical office assistant duties including word processing, scheduling, provider billing, and data entry.
Compose and sign correspondence and type medical and legal reports/documents from notes and/or recording devices.
Answer general inquiries related to programs and services from clients, physicians, staff, and the public.
Assist primary care providers with smooth operation and flow for patient visits and care.
Work as part of an integrated administrative team and support patient and staff safety and continuous quality improvement
Close Date Location Cowichan Urgent and Primary Care Centre (CUPCC) - Duncan, BC V9L 1B8 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement No travel required Shift Start Time/End Time 1200-2000/0730-1530/1200-2000/0800-1600/1600-2000 Days Off Rotating Vacancy Type Regular PT Salary Range (Hourly Rate) $27.26 - $29.16 Paid FTE 0.70 Worked BI-WEEKLY HOURS 52.5 Planned Start Date Jul. 31 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent No CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Manager or delegate, and working as part of an integrated administrative team, the Medical Office Assistant/Clerk performs a variety of clerical and medical office assistant duties including, word processing, scheduling, provider billing, data entry, composing and signing correspondence, typing medical and legal reports and documents from notes and/or recording devices. Answers general inquiries related to programs and services from clients, physicians, staff and the public. Assists primary care providers with the smooth operation and flow for patient visits and care.
Grade 12 education and graduation from a Medical Office Assistant course.
Two years' recent related experience in a health care setting (or equivalent combination of education, training, and experience).
Preferred experience working with at-risk or street-involved populations.
Ability to work effectively in a fast-paced health centre environment.
Ability to organize and prioritize multiple tasks.
Ability to communicate effectively using all communication vehicles.
Ability to type a minimum of 50 wpm.
Proficiency in computer word processing, spreadsheet applications, and specialized clinical information systems.
Ability to utilize and understand medical terminology.
Ability to operate related equipment and perform physical requirements of the role.
Ability to follow detailed instruction and use tact and diplomacy
Market context
In British Columbia, Medical Office Assistant/Clerk roles are typically in steady demand across clinics and other health care settings, especially where front-desk coordination and patient flow matter. Competition can be stronger for positions that ask for recent health care experience and familiarity with at-risk or street-involved populations. Review the AI-summarized requirements and benefits on this platform to save time, then tailor your application to show medical office training, two years of related experience, and strong communication skills.