Island Health·Parksville, British Columbia
Provide site administrative and clerical support services for the program and clinic staff.
Serve as reception for clients entering the service.
Provide secretarial support to program and clinic staff.
Type and prepare a variety of correspondence and documents.
Maintain client data and enter information into databases or spreadsheets in standard formats.
Perform routine cash handling duties.
Answer routine inquiries from staff, physicians, other service providers, clients, and the general public regarding services, activities, and intake procedures.
Order and maintain office supplies
Close Date Location Parksville McCarter Street (PMCS) - Parksville, BC V9P 2G6 CA (Primary) Work Area (FBA Only) Multi-Site No Travel Requirement No travel required Shift Start Time/End Time as required, 08:00-16:00 Days Off As required Vacancy Type Casual Salary Range (Hourly Rate) $30.55 - $32.39 Paid FTE n/a Worked BI-WEEKLY HOURS n/a Planned Start Date Jul. 20 2026 Approximate End Date (For Temporary Assignments ONLY) Pending Return of Incumbent CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check) Yes
In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health), patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Administrative Coordinator, the Program Support Clerk provides site administrative and clerical support services including reception to clients entering the service and secretarial support services for the program and clinic staff. Types a variety of correspondence and documents. Maintains client data, enters information into databases or spreadsheets in accordance with standard formats. Performs routine cash handling duties. Answers routine inquiries from staff, physicians, other service providers, clients and members of the general public regarding services, activities, and intake procedures. Orders and maintains office supplies. Travel may be a requirement of this position. If applicable, transportation arrangements must meet the operational requirements of the Vancouver Island Health Authority in accordance with the service assignment and the incumbent must be able to operate a motor vehicle.
Grade 12 graduation.
Office Administration certificate including courses in word processing, spreadsheet, and database software.
Certificate in Medical Terminology.
Minimum three (3) years recent related administrative or secretarial experience in a similar environment (or equivalent combination of education and experience).
Valid BC Class V Driver's License.
Ability to communicate effectively verbally and in writing.
Ability to plan, organize, and prioritize work.
Ability to work independently and in cooperation with others.
Ability to deal with addicted and mentally ill clients and their families.
Ability to establish and maintain rapport with clients.
Ability to type a minimum of 55 words per minute.
Ability to utilize Word Processing, spreadsheet, and database software.
Knowledge of general office procedures.
Ability to analyze and resolve problems.
Ability to do basic mathematical calculations.
Ability to operate related equipment (PC, photocopier, facsimile, multi-line telephone).
Physical ability to carry out the duties of the position
Market context
In British Columbia, support-services roles in healthcare and K-12 settings are often driven by ongoing staffing needs and the need to keep front-line operations running smoothly. These positions are competitive because employers usually look for a mix of education, medical or office systems knowledge, and recent administrative experience; on this platform, the job requirements and benefits are AI-summarized from the original posting, saving you research time. If you are applying, match your resume to the listed software, terminology, and environment experience before submitting.